Prama Sanur Beach Bali

Ogólnie dobrze, ale na śniadanie powinno się bardziej poprawić i dodać więcej typów, dziękuję.

Położenie hotelu bardzo dobre, ma dostęp do plaży. Hotel bardzo stary, pokój był dość mały i miał stare meble. Jeśli przebywasz tam przez dłuższy czas, możesz znudzić się codziennym tym samym śniadaniem. Również ręczniki i pościel były brudne, chociaż zostały wyprane. Nie sądzę, że cena jest tego warta.

Przyjechałem z rodziną. Mój mąż i moje dzieci. Zarezerwowaliśmy 2 pokoje i poprosiliśmy o pokój połączony. Będąc w pokoju, poprosiłem hotel o otwarcie połączonych drzwi. Ale prawie 1 godzina personel nie przyszedł. . Ogólnie hotel bardzo dobry. Personel jest w porządku. Przyjadę ponownie do tego hotelu.

Poor communication, was told 1 hr for the room to be ready, 2 and half hrs later still no room. Spent almost 500000 IDR at the bar while waiting, they kept saying room will he ready soon. No real attempt to compensate for it. 1 drink removed from the bill. But actually wasn't. The bar called my room saying I needed to sign for it, I spoke to reception about it, reception snapped at me and said it had been done. At dinner that night, that drink was added on to my bill. They said reception had not told them anything about it. Very embarrassing...finally resolved. The bed sheets, duvet cover and pillow cases were dirty and stained. Asked twice for them to be changed before they finally were. Asked for handsoap, it never arrived. Requested for the towels to be changed the next day but only the dirty ones were taken and none were replaced. Had to get soap, shower gel and towels from house keeping myself. The beach on what they call their private beach is very dirty. No attempt to keep it clean of rubbish that has washed up with the tide. Resort itself is ok, the restaurant options aren't the best but ok if only there for a short stay...not a great end to my trip. I was offered free transport to the airport which they claimed to be worth 450000 but grab only charge 850000 so not the greatest of gestures considering the stay was disappointing, especially the way the front of house reception team handled it all, and bearing in mind how much you actually spend on the resort with their over the top prices, tax and service charge added at the end....bar and restaurant staff were amazing however. Didn't have enough time to use the other facilities. Breakfast was edible, coffee was poor. But this seems to he the case in all hotels/resorts/homestay in Bali. If you want an espresso, cappuccino, latte or anything else you have to pay extra. At breakfast you only get the basic weak coffee.

This is my 3rd times stay here. Nice quite hotel ,all staff super friendly, rooms clean and comfortable, will be coming back soon. Fernandez family- Sydney

Just visiting from Canggu to escape the crowds for a short vacation. Always a favorite due to the location and access to the beach and surrounding warungs. Great staff down at the Bamboo Beach Bar for happy hour and sunset drinks. I would definitely recommend this resort which is priced fairly given the location and service.

The first room smelted damp and had no view, however we got room changed and it was good. The pool is big and not too crowded. I wished they announced more of activities such as morning yoga classes. Overall it was a great stay. I will come back when I find the attractive rate again.

This is about the sixth time we have stayed here and every time we are not disappointed. The facilities are fantastic, the staff are amazing and some remember us from each visit.

The room is clean and spacious although it's an old hotel but it very well maintained. Location is very good in Sanur, beachfront and near mertasari beach. It has a beautiful large garden. Dinner at the Basilico Italian is nice with nice food and friendly staff. Breakfast is also good, with enough variety of food and taste good. Staff is very friendly and helpfull. Two of three of our room have an issue with air conditioner but the complaint is responded immediately and solved. Definitely family resort