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Stayed for 1 night in Swiss-Belinn Balikpapan, overall was very good experience. The staff was helpful and friendly, breakfast was good and had lot of options, the room was clean and tidy. Very recommended !!

The staffs were very helpful and friendly, could communicate efficiently for given the information about groceries mart near by. The internet connection was fast and smooth. The room was clean. Once again, thank you for your services

Neo+ was fine for a 2 night stay. It’s only 3 years old, so I was surprised at how well worn the room was, but it was pretty clean. The aircon leaked all over the floor on my first night but was ok the second. WiFi didn’t work well at all. Bathroom was quite sp**** - could have done with a couple of small towels and a hair dryer. Breakfast was mostly Asian with an egg station and toaster. The big negative for me was the location - not the best of locations for a visitor, and quite a long way from anything. Down by the water is far nicer.

Front office staff very fast for check in process, room was clean, but for wastafel is not working properly, water still stack on wastafel bowl. ”HOT WATER” Not working really Bad Experience during stay with this property Facility OK ( Gym center & Swimming pool) For F&B Skybar food ( Nasi Goreng & Spaghetti Carbonara nicely) For Breakfast all Food was Nice & Taste Specially for ”Pecel” Very tasty All Staff very friendly and always help us during stay with this Property

Good hotel in BSB mall, 1 step to the mall, lots of interesting and useful facilities

nice trip,good looking city,comfortable and privacy never forget that bussines trip,i ll try to recommended this if i will take the solo trip or holiday with my family.i thing this hotel.i think the atmosphere of this hotel will come back to life if the ongoing conditions are running normally

This is probably the best hotel in Balikpapan. The room is clean and comfortable. All the staffs are polite and professional from the front desk to the F&B department. The room service menu could be improve further but I love my Ayam Penyet and Soto Soup. Excellent food. Bfast buffet spread was also very good. Thanks to Karen and Inka for always making sure that all our needs are met. We will be back again soon.

During my Balikpapan business trip, i prefer to chose hotel property in a prime location. Midtown express balikpapan is located in a central town. walking distance with mall, atm, food hall and business purpose. when i noticing this hotel actually 2 star but they had a very decent room facility and breakfast just like a 3 star + complete amenities and they changed it daily, they even give me an additional mineral water. room was compact and modern. suits on me! cleanliness was perfect. i'm happy with the variety of breakfast. complete nutrition; protein, carbo, fish, and few of jajan pasar. The staff service trully excellent. glad to say that the hotel management give them a proper well trainning - although the hotel was fullbooked, hotel staff still give the guest name recognition. - fast respond in every aspect. i request to laundry by morning and its ready by the afternoon. i just asking to the housekeeping ”is it my laundry already finished?” they say hold on, let us check. and the next 2 minutes my laundry is being delivered to my room. wow! same thing when i request a tiny little help and they just doing excellent. So happy to say that i do have a wonderful time in Midtown Express Balikpapan. keep up your good work

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Location was good. Next to a mall. Mall was pretty much empty tho. Room was okay as I stayed only for one night. Might have to give a little bit attention on the floor carpet. There's some strangr smell once you reach your floor. Breakfast option was good. Overall for the price I paid, it was a good choice for business travellers.