Albemandi
6 sierpnia 2024 r.
This is a poorly managed place you call a hotel. The worst hotel of my life! It’s hard to even utter the words after how badly they treated me.
They are unclean, unhelpful, dirty, and have a bad attitude. The staff is the worst, inconsiderate and indifferent. They do not consider any situation.
From the time of tried to have an early check, they acted as if they did not understand my situation at all.
I booked 3 rooms on the same day by accident, once I arrived, I tried talking to the front desk and they had no solution for me at all. Let alone I still was not able to check-in. The answer given to me about a solution was incoherent and equivalent to no answer at all.
They were not able to accommodate me yet if I made a new booking on paper with the front desk they would've allowed me to have an early check-in. It doesn't make sense.
Requests for a refund were also refused.
Simply put they poorly ran, does not accommodate hotel guests, and do not ever expect any refund from this place.
This hotel is of the worst quality. If you want to enjoy your stay in Bangkok, Thailand do not stay here.
Never stay here! Complain!
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