The Tepp Aparthotel

Every Hotels in Thailand would be more than happy to welcome back their regular guests especially when they have made a bad impression with the guests during the last stay. By wholeheartedly inviting the guests back to the establishment shows their genuinity in making amends by providing a service recovery and thus receiving a more positive review or feedback from the guests upon check out. This is however; not the case in this hotel! The Manager- Jinnie with her misplaced pride and self-importance which clearly supersede her credibility. Decided to turn around and spit it back into my face when I tried to book with them again. I thought I could replace my last review with a more positive one if “All’s Well That Ends Well”. It never occurred to her diminutive experience that if she had invited me back with a warmth welcome, the negative review would be replaced by a more positive review but instead she harboured a grudge towards her guests and contemptuously rejected my booking! Shameful! Now, I know why there are so many negative guests reviews about her are true! She’s definitely NOT for the Hospitality business! Rather she’s a liability, not an asset. Her incapabilities in not being able to differentiate between a business and her fragile ego is not in the interest of any hospitality business! So my advice to all travellers, give this place a miss, it’s just not worth all the grievances that you eventually have to put up with!

The Trainee girl here working as a waitress and a stand-in front reception after learning that I don’t like the food being left on the floor; deliberately insinuated to the food deliverer to leave my food on the floor first before delivering it to me! It’s so outrageous! He was still on the phone with me when I can literally hear her calling me ugly names and insinuating for him to place my food on the floor first before delivering to me! How vicious and vindictive can a waitress be? I don’t even know her and haven’t had any contacts with her. Yet; she took it upon herself to profile me and made it so personal! I cannot even start to imagine what she would do to those customers food. I seriously don’t recommend this place nor eating at the restaurant!