Courtyard Banja Luka

The service attitude is very poor. I stayed for a week in a row, and the room was not cleaned during the period. Every time I have to call, there are a lot of excuses

the maids are very kind, the prices are affordable,he rooms are clean and tidy

Absolutely fabulous, very clean, friendly staff, lovely breakfast, in the middle of the City. Loved it

服務熱情，位置極佳，唯一的問題是空調的啟動聲音太大，控制邏輯也有致命問題，導致頻繁啟動，吵得睡不了覺。

設施：很完善 衞生：乾淨 環境：周邊配套齊全 服務：很好的

入住體驗不錯。

Modern upscale hotel with welcoming staff and excellent facilities and food. This is the best hotel in Banja Luka. The hotel is full service and very modern. The staff were extremely friendly and helpful. Smiles everywhere. A lot of business people and conferences at the hotel which did not interfere with a couple traveling alone. Breakfast was a delicious buffet with everything you would want. Lunch was very gourmet at very reasonable prices. The bar was well stocked with all major brands. The hotel has a Skybar on the 11th floor. Unfortunately it is only open for conferences which was a pity. I would think with the amount of guests you could open for evening cocktails. Overall an excellent stay and recommend very highly.

The hotel itself is like any other Courtyard by Marriott except that it felt like being stuck in a rave club and not a hotel due to the noise level coming from the rooftop private function that finished at 2.30am. And instead of offering to reimburse me for not having been able to sleep for alomst an entire night they appear to have charged me twice. Once through ******* and again at the hotel...

Given Banja Luka is still way off the tourist radar, the town doesn't have a lot of luxury/comfort stays. So, the Courtyard is a welcome break from the monotonous and bland options you had before they arrived. Basic luxury, Spartan design and super clean. LOCATION: Good location close to all key points of interest DINE + DRINK: Rooftop bar that is more open only to private functions. But the Lobby bar is quite stylish and great for a chilled-out dinner and drinks ROOM: I stayed in Room 907, so this review is based on that; VIEW: Sweet view of the city skyline, including the iconic cathedral; SIZE: Very spacious room; AIR-CON: Perfectly functioning cooler that helped in setting the perfect room temperature; BED: Comfortable bed that played the expected part to put me to sleep; BATHROOM: Stand-in shower; TOILETRIES: Good spa quality cosmetics by NIRAVE brand. FACILITIES: Compact Gym with a basic range of weights and Cardio machines SERVICE: Friendly staff that took care of all our needs with a smile and made me feel at home and well taken care of. Special Shout out to NINA at the front desk for a good welcome experience HOW WIRED YOU WILL BE: Free Medium-speed Wi-Fi(around 20 Mbps) that works well all over the property. Big Plasma TV screen dishing out dozens of channels spanning sports, news, music, movies and a wide variety of entertainment in multiple languages