This has got to be the worst Premier inn I have stayed in. the room smelled of damp. Reception agreed, and explained it was due to the grass bank outside the window. They did give me a plug in air fresher, which helped a little. Hotel was full so I was unable to change my room. They explained that these rooms were supposed to be upgraded and the damp smell addressed, but was still waiting. I was on my own on Business. I would have have kicked up more of a fuss if I had been with my family. Reception were trying their best and my issue has nothing to do with them. WIFI is poor to non existent. This is the first time I have ever complained regarding Premier Inn.
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