We are a group of 4 families who spent 5 nights in Jufa Montafon. Aware that is a hostel and not a hotel, the place is decent , with acceptable rooms, good beds, rich breakfast. Food choice at dinner was quite poor. Nice big playing area for the children, indeed not well ventilated but the children enjoyed it a lot. Really bad was the service and the rudeness of the staff. We were asked to leave the table at 8 pm because the restaurant was closing, when other clients were still sitting without any pressure. The woman at the reception was answering always annoyed to any of our request and to our children. When I showed some concerns about the yellow water coming out in the sink and in the shower (picture attached), explaining that I was worried about cooking with that water ( I guess justifiable doubt) , she was laughing at me and repeating annoyed that it was fine and i didn’t have to worry (without any reasonable explanation); she even turned her back and went away while I was still there. Besides the classification of a hotel, kindness and helpfulness of the staff should be a must. We’ll never come back in this place.
Przetłumacz