Tanisha
20 sierpnia 2023 r.
This was the noisiest most unrestful experience I’ve had in a hotel. They mixed us amongst wedding guests so our room was sandwiched between drunks yelling in the courtyard and drinks in the hallway. They had to yell at first to hear each other over the dj until 11:30, but after the dj stopped the yelling continued followed by staff vacuuming after the party. The only thing worse is the lack of ability to resolve this issue on the hotel managers side. The hotel tried to say they wanted to honor my booking, but we would have stayed elsewhere if we knew this event would be so loud. They were perfectly aware, but decided to book the room to us and turn around and claim giving us another room at a discounted rate since I got zero sleep the night before was “losing them money”…..$64 to be exact. Nickel and dimming after costing me a night of sleep so they could earn from the wedding. The hotel is nice but they should have figured out a way to cater to both wedding guests and regular guests and stop blaming guests for not knowing your walls are thin, the dj is louder the closer it gets to midnight, the don’t close off the courtyard to drunk wedding guests when the wedding is over so the guests are yelling on both sides of guests doors at midnight and beyond. This is not what guests have in mind even booking a hotel. Please stop pretending this is news
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