Zel Punta Cana

The location we booked was closed for renovations and we ended up in a basic room. ******* did nothing to resolve this issue. Very disappointed

No activities, the food is not great, the same foods for breakfast everyday. Nothing to really look forward to at this resort.

We booked an all inclusive but most of the restaurants were closed our entire stay but we were not notified that they would be closed! The property had cats inside of the property and my sister had a cat phobia, she couldn’t enjoy her Birthday trip! We were not aware there would be cats on the property

I had the best time during my stay. The food was amazing & the people were the friendliest I have ever come across. The views were beautiful & no it wasn’t on the beach but getting to the beach was an easy access. Marinanyi was truly AMAZING! She made sure that I had the best birthday. She went above and beyond to ensure that my stay was everything I ever wanted it to be. She was so informative, caring and made me feel so safe. Thank you so much for everything. If you are thinking about staying here please do. These people are amazing & will make your stay well worth it.

For my first solo trip out of country, the staff made this stay very welcoming. I wrote a review for my first night, now here’s my overall. I loved it! The ONLY thing was the food in the restaurants, where you’ll need to make reservations. Bleh. Take me to Gabi Club for breakfast lunch and dinner every time. The trolley to the beach and back very convenient. Also, if you want to step off the resort they drive you to the gate to meet your Uber/lyft or your shuttle to excursions, should they not be able to get in.

We had a great time staying at Garden Suites. A lot of dining options, great territory and very friendly and helpful staff. The only thing - kids zone was closed during our visit.

Their 4 restaurants are located within few minutes walking distance from the hotel rooms. Their foods are not typical good, but is acceptable with their budgeted prices. The hotel has shuttle provided to customers to their designated beach where the other restaurant served. My wife and I found all their male staff more professional and friendly, while the other two female staff on the customer support area were quite rough and unfriendly.

My family and I had a great vacation here! The staff was incredibly friendly and helpful. The property was very relaxing and serene. We would definitely stay here again!!! S. Chaney

This resort was way better than I expected! it is not beach front, you have to take a 10min walk to the beach but there are golf carts that can take you. We ordered room service food around 8pm and it was not good, cafeteria/hospital like food, it was not hot and it tasted like it had been sitting on a counter for hours. We did order room service around 2am and it was WAY better. There is no entertainment at this resort at ALL. Friday night @ the bar, all they had was a speaker playing music, Saturday night was karaoke and it wasn't very fun but I noticed a lot of the younger crowd left the resort, probably for some night life, so it's very boring at night, and the main bar closed at midnight. AGAIN - not a big deal, if you want a nice, relaxing resort THIS IS IT for sure! Other than these "minor cons" everything else was pretty great! The room was a whole apartment, huge and comfortable, always clean and fridge always stocked! The food and service @ AQUA was PHENOMENAL - big shout out to DEBORA, she was my waiter and was very attentive and friendly! KISLENI at the front desk at check in was SUPER!!! She even made us dinner reservations at a restaurant outside of the resort, and they provided transportation (one way) - she was so friendly and kind. SPECIAL SHOUT: FERNANDO, ROBERT & ESAEI @ THE BAR!!!!! They were amazing!!