Moderno Residences by Bay Breeze

I stayed at Moderno Residence with my family, including my 8-month-old child, wife, mother, and sister. Unfortunately, our experience was far from satisfactory. Here are the key issues we faced: Cleanliness Concerns: Upon arrival, we were greeted by an unclean environment. The bed sheets and sofa were covered in stains and hair, which was unsettling and raised concerns about the overall hygiene of the apartment. Uncomfortable Sleeping Arrangements: The quality of sleep is crucial, especially when traveling with a family. Sadly, the beds and pillows provided were extremely uncomfortable, contributing to restless nights and tired days. Inadequate Kitchen Supplies: The kitchen, a central part of family living, was lacking basic necessities. There were no sponges for washing dishes, no dish towels, and the silverware was not only dated but also insufficient - imagine having only two forks for a family meal! Broken Appliances: To add to our inconvenience, the dryer was broken. This was a significant issue as traveling with a young child means more laundry, and not having a working dryer was a major setback. Outdated Bathrooms: The bathrooms, much like other parts of the apartment, were dated. This might not be a deal-breaker for some, but it certainly didn't help in making our stay comfortable or enjoyable. In summary, the apartment in Miami fell short of our expectations, particularly in terms of cleanliness, comfort, and basic amenities. It's disheartening to encounter such issues, especially when traveling with family and a young child. We stayed 1 night, and asked for a refund (via ***********)

The only thing positive was the gentleman that checked us in. Horrible staff, not even a good morning or good afternoon, they just passed by us. The apartment was dirty and had a bunch of things broken such as coffee machine water boiler, and worst of all the sofa bed, that just fall in the middle of the night. We had black mold in our room, what made my kid asthma got worse. The sofa besides being broken it’s teared and looked old. We payed $20/night for parking (it’s not expensive for Miami Beach!) but we had to park in really small spots, really challenging!