OYO Hotel North Lima Oh - Boardman

Never got checked in. After repeated service bell rings over a 15-minute period, I left to find another hotel.

The facility itself was fine. Room was clean, relatively quiet. For the room rate I paid, I cannot complain. My only issue was with someone (not sure who, whether it was the hotel staff, OYO system staff or *******) canceled my reservation even though I said I would be late. As a result I was charged a cancelation fee, even though I was there when I said I would be. I got my money back, but there shouldn't have been a cancelation in the first place.

Manager is rude, told me i had no reservation when i did. Awful rooms straight from the 80's and reek of stale smoke. Bed is awful, room had threadbare carpet and blanketing.

We went to check in and were told the room we booked almost a week ahead of time was "not available" so we then asked if we could have a discount on a different room and he said no but we could cancel. So we cancelled and stayed somewhere else. May be the worst service at a hotel ever.

I just needed a place to sleep on a long drive and didn't want to spend a lot of money and I got what I was looking for. The bed was comfortable with clean linens and the shower was recently updated. But the rest of the room was dated, one of the bedside table lamps was broken, and there were two patches in the wall.

Expected a no frills hotel, but this was a step below my expectations. There was no electrical outlet or ventilation in the bathroom and the sink faucet had hardly any water pressure. The shower was fine and the bed was comfortable so it was tolerable for one night.

Customer service is horrible, the whole experience was horrible, You are bothering them, since this motel, not hotel, is their home. You have to push a ring doorbell just to get service, & then you have to wait & wait, in a room the size of a closet with no air circulation, waiting for them to show up, it’s obvious your interrupting something. We booked 2 rooms for 2 days. We had to go thru the above procedure to get more towels, but we were told they don’t have any right now, they’ll bring some in the morning @9am. Check out is @11. We never got the towels. We did have an old used towel from the day before we shared, & the towels are small, thin,& old. The bathroom floors are very slippery, be careful. The rooms are not clean, very dirty. I wore my shoes the whole time, my socks would be black on the bottom if I walked around in them. There is no hair dryer or anything. I think there breakfast is a coffee pot & some plastic wrapped muffins inside the closet sized, no air circulation waiting room. Our room does have an old small frig & an old extra small microwave, & that’s the only good thing, if you can call that good. Oh, you need to leave a $50 deposit to secure the fact you don’t steal things from the room & you don’t leave it damaged. Lmao. But they will call you on a landline phone @ 10:30 & express did you know your suppose to be checking out?or your getting charged for another day. This place is horrible.

Dirty, noisy, filthy bedspread, dingy, non-working bedside lamp etc etc

On the outside this place looks like an older plain motel, but it is very clean and the owner is very friendly. The price is inexpensive and it is not a fancy place , just the necessities and basics, and that’s what makes it a nice place to stay and affordable. You can tell the owner wants only good quality customers and won’t have rough people staying here. He will help you anyway he can to make sure you are comfortable. The beds are nice and firm and there is no carpeting which in my opinion keeps thing cleaner. Hard floors. I prefer doors that open to outside and this hotel has that and it is very convenient to park right outside your room so you can transfer luggage in and out and come and go easily with out the hassle of a big useless lobby and a slow elevator and long hallways . Very close to all kinds of food and the mall. I stay here every time I’m working in the area.