Furama Hotel Beihai

The reception staff is very helpful, although more English-speaking staff would be advisable as most of the staff does not speak English and it is a 5star hotel. I would like to mention Lisa who speaks English and was very helpful, providing useful information regarding hotel facilities, Covid test places and places of interest. Big up to Lisa! The breakfast buffet is okay, but the pastry choice is a bit limited and, generally, it feels that the hotel does not really cater for western guests (mainly Chinese dishes). The buffet lounge is full of light; it is very spacious and facing the seaside, which is great. However, the cleanliness can be improved as the tables and the floor were not cleaned quickly enough, and my table and the floor under it were greasy/dirty. The facilities are quite varied. The pools, gym, tennis court, steam room were used during my stay and they were in good condition. The steam room takes a long time to heat up though. The staff in the gym/swimming pool does not speak English at all. The table tennis room and some other facilities were under maintanace during our stay, so we did not use them. Overall, the hotel has more recreational facilities than most hotels. Well done! Regarding the location, the hotel is on the coast, but the sea is not swimmable there, so you can only enjoy the view. The hotels near the main Silver beach (for example, Crowne Plaza) are considerably more expensive (about 500rmb difference), so a 30-min taxi ride there (costs around 30 rmb one way) still makes the Furama hotel a much more economical option. The sea view from the rooms is very nice! Overall, it was a very pleasant stay and a late checkout was highly appreciated! My rating of the hotel is 4.5.

The hotel is large and beautifully decorated. The rooms were spacious, clean and had a great view over the sea. There is a small beach downstairs from the hotel and the old street is around 15 minutes walk away. However, there aren't that many restaurants close to the hotel. Breakfast was great as we're the gym and swimming pool. Big thankyou to Lincoln who really went out of his way to help on my stay and even assisted in booking tickets.

Friendly and quite clean

This hotel is great. The staff go out of their way to serve you however they can and in English. The only downfall of the hotel, was that they don’t have a game room, they close the golf area and the bowling staff member were very rude. He reset three games before we finished and basically just laughed at us. He works at a bowling alley, but didn’t understand or know that you play ten rounds. Apart from this member of staff laughing at us. recommend staying at this hotel. But don’t expect to be able to use any of the entertainment facilities in the hotel.

大堂經理徐姐服務態度很好哦，還有進酒店那天的小哥哥，還有離開酒店時候的一個小哥哥幫忙推行李，非常感謝哦！衹是不記得小哥哥叫什麼名字了！總的來説，體驗感很好，服務態度很好！海景房很棒！

服務：進酒店遇到的每一位服務員都非常熱情、周到、細緻，特別感謝前廳禮賓員李淵博，我們對北海有什麼疑問他都熱情耐心的回答，給我們借輪椅（還不小心弄痛他的手了），每次外出或回酒店都第一時間上來幫忙等等，還我們樓層的服務員包承麗，會主動多給我們幾瓶水並提醒我們天熱多喝水，房間也打掃很乾凈。酒店也比較新，總結就是：賓至如歸，非常滿意。

房間對面就是觀光棧道，視野開闊 房間乾淨整潔。服務真的非常非常好，因為我的行李箱很重，小羅一直給帶到房間，退房時又有一位男士給幫忙放到車上。真的非常感謝，給我的孤獨旅行帶來了一些温暖。以後來北海還會選擇！

北海的寶藏酒店，大堂冷氣很足。表面看好像是商務型酒店，但對於度假客人也很友好。酒店內的娛樂設施很豐富，室外泳池環境優美，可以看海，可以游泳也可以去後花園散散步。房間相對於銀灘那邊的沒有那麼潮。天氣好，房間光線也會足。每去一個營業點工作人員都會主動打招呼，包括上電梯遇到的保潔大姐，走廊裏遇到的客房服務員，進出門口遇到的門僮小哥。讓我印象深刻的是前台徐小姐，服務特別好，在辦理入住很專業，笑起來如沐春風，親切。因為住了這家酒店，為此次旅途錦上添花。

特別滿意，從服務到房間都超棒！海景房景觀超好，房間寬敞衞生，床品舒適，洗浴用品也很不錯。負一層餐廳的早茶很好吃。前台和客房的服務都周到熱情，服務生曾學友幫我們把行李送到房間，很貼心。果然選擇住富麗華就沒有錯！