Gość
28 października 2023 r.
I travel a lot and my impression is that the hotel was a tired looking 'slipped from grace' place. In China the star system is never up to the same system internationally. Marco polo beijing would be 3 star
In room:
1. Mould above shower
2. Old faded taps
3. Fridge not working
4. A/C didn't work
5. No milk for complimentary teas/coffees
6. Bathroom sink very slow to drain
First room had A/C not working so we were moved to another room which also.didn't work.
Told them about fridge-no action
Asked re milk- told to go across road and buy my own
Asked re sink. Grumpy guy came, said "it still works" and rushed off. It was still slow which means other people's waste was occluding it still
General appearance from staff was that they were tired of complaints and therefore ignored them.
Carpet in front of concierge desk summed up hotel; tired, worn out and in need of urgent care. When I mentioned it to a staff member he said "yes it looks terrible but what can you do?" and shrugged his shoulders
Breakfast was very good but nothing else cam close to what Marco Polo pretends to be.
The price I paid should have been halved at least.
I will never go back and will evermore avoid Marco Polo chain.
Przetłumacz