Lakeside Hotel

hor spring is very awesome and near the waterworld have my children very happy

Loved the hotel in general, it was clean and the staff were friendly. Right next to the water park, but far from the city center. Would recommend a translator app if you dont know chinese

28th Apr 2023 with 👵🏼 the love of my life

Hotspring nice, breadfast can be improved

This is a beautiful hotel with beautiful views. The private Spa Bath is really great. However, I was looking to get away and have some peace and quiet and relaxation, but this was absolutely not possible. The walls are super thin, I could even hear other guests phone ringing and conversations. There was a big family staying in the rooms next to me who were extremely loud. Parents shouting, kids running up and down playing in the passages with absolutely no consideration for others. So if you want to take a child-friendly holiday then this place is for you. If you want some relaxing alone time with peace and quiet then you probably should not consider this place. The food however is great if you like Cantonese and Chinese food. No Western options. If they could sound proof the walls, I’d definitely visit again.

Very average hotel. Room was ok , breakfast not good. Most facilities advertised were closed.

房間特別乾淨，粉色火烈鳥作為背景牆，家裡的兩位小公主很喜歡，樓層管家白艷梅特別熱情周到，因為我們帶了孩子，所以有時候需要很多東西，白阿姨不厭其煩的幫我們調電視、送水、一次性送浴缸袋，非常感謝她的用心和體貼周到。 酒店在六一小童節還組織了活動，參觀果園，還有沿路特色景點打卡，最後還餵了小羊和兔子，孩子們非常開心，通過孩子們的努力，每個人都得的，了一份小禮品，這個六一非常有意義。

已經是第五次來湖灣酒店啦，房型都很不錯，獨立泡池私密性也很好，這次來辛苦保潔大姐啦，幫我們刷泡池消毒，結果下水道易水，前台也很貼心的幫助換房間，大姐又再次幫我們刷泡池擦地，真的服務很好，早餐種類很多，距離城區也不很遠，適合週末的放鬆度假。

環境清靜。服務很好，前台熱心；特別值得表揚的是七層主管小張，得知我想從陰面房換到陽面房時積極幫我安排，幫我換卡換餐劵，還和李阿姨幫我搬運行李。保潔員們服務到位。 電視信號還採用有線是萬萬沒想到的，“雪花”+幾個央視令人想起9吋電視機年代。電控按鈕接錯線令人哭笑不得，按了“請勿打擾”，門外顯示“打掃衞生”；相反按了“打掃衞生”外面顯示“請勿打擾”。