Uk in China
12 sierpnia 2023 r.
Before I complain about the hotel, Trip and the Customer service team were absolutely fantastic in resolving my issue
I booked a Special Single Room which says (see photo)
"Special Single Room
1 single bed
Non-smoking
6-8m² | Floor: 2
Free Wi-Fi
Private Bathroom
Air Conditioning"
It does not have a private bathroom
Here is what the hotel said
"For your booking number:xxxxxxxxxx at Perfect Nostalgia Inn....the Hotel and Mr. XXX informed us that, that you booked a original room [Special Single Room] and it does not have private bathroom, but public restroom and bathroom is available,"
The Hotel charged 100RMB a night for the private bathroom which they reduced to 75rmb
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