Palace Hotel，Beijing Yizhuang Bridge

The room considers clean with good design. The front desk customer service was good, they helped us to order food with their mobile phones due to we do not have local phone number. The food was sent by robot to our room. They were responsive to enquiries too. However, the cleaner missed out few replacements and wrong replacement during room cleaning, for example the shoe wipe is placed at the facial towel box, and the facial tower was not given at our last night. Location wise, the metro station is just 1 street away from the hotel, it’s very convenient. It’s slightly further from the tourism spots, about 30 mins away.

This was the best hotel in a while for me. People on the reception were super nice and ready to help in any way possible. The room was spotless, and cleaning service was done every day + refill of the beverages made our stay super comfortable. The location of the hotel is excellent - metro station is just 500 meters or so. Additionally, there are so many food options in the same building as the hotel - we dine in 3 of them, and they were all great. There was also China mobile office so we were able to buy a local SIM quite easily. Overall one of my favorite hotels now!

Lovely hotel, modern and very clean condition and the majority of the staff are very helpful. Before booking the hotel, I reached out to them via Trip.com to confirm that they had non-smoking rooms, as it is common in China, that even if specified non-smoking, customers will still smoke in the rooms. When checking into the hotel, the first room they showed me had a lingering smell of smoke, so they very kindly showed me other rooms for my inspection, before selecting a room I was happy with - This shows excellent understanding and customer service. The hotel is an excellent location for the Beijing subway, as the Yixhuang station is right opposite the hotel, and there are a few nice restaurants within walking distance, and a large BHG shopping mall is just 5 minutes away by Didi\taxi. The breakfast room at the hotel is also very clean, bright, modern and organized, with a good selection of food options, mainly Chinese, although it would be good if they offered some breakfast cereals, milk, and glasses for the fruit juice. The only problem I had at the hotel was that each morning when trying to have breakfast, the concierge at the breakfast room entrance wanted from me a ticket\voucher for breakfast, that I had not been provided, so each morning I was taken by him to reception to request approval for me to have breakfast - Quite frustrating 🤔 I would like to give an excellent recommendation and feedback for Xiao Li on reception - A lovely, efficient, hotel member of staff, who assisted me with extending my stay at the hotel, and she did this without fuss or problem and very efficiently - She is an asset to the hotel and can be relied upon. Overall, very happy with the hotel and do not hesitate to recommend it to visitors to Yizhuang and Beijing.

It is good but location is little bit far from center

Good hotel.

dddddd

Very good

Были в Пекине первый раз и долго выбирали отель. Все, что ближе к центру либо дорого, либо так себе отель. Нашли за приемлемую цену, но подальше. Большой плюс, что рядом через дорогу вход в метро ( трансфер до линий), но добираться ближе к центру вы будете от 50-60 минут, только на метро в зависимости куда вам нужно. По расположению можно еще добавить, что рядом с отелем нет ни одного магазинчика. Только через квартал есть Lawson ( типо 7/11) идти минут 10-15. Но в самом здании отеля есть kfc, булочная и 3 чифаньки китайские. Большой супермаркет есть через одну стацию на трасфере ( метро) в тц Vanke, там есть усе необходимое, станция называется Jiugong. Сам номер был отличный, удобный. Уборка по запросу, но при уборке постели не то, что не меняют, их даже не заправляют. Просто меняют полотенца, ставят вода, чай кофе, и моют пол. Кстати, вода сладкая в холодильнике бесплатная. Ходили мы в спа зону, там просто горячий большой джакузи ( что то типо того). Зона, где переодеваются уже пошатана в плане плесени. Потолок черный. В отеле не берут депозит, но если арендуете зонтик, то 100 юаней. Нас заселили в 4 утра, за это большое спасибо! В отеле не говорят на Английском, качайте переводчики. Также в номере дают не халат, а милую пижамку в азиатском стиле. Шорты и рубашка на запах.

蠻好的環境。 服務：服務蠻好的。 衞生：衞生也非常好 環境：離地鐵站很近，就在旁邊！ 住店和走的時候都送了小禮物，很貼心，我的耳釘丟在浴室也及時聯繫我了，很好👍👍👍