Riviera Beachotel - Adults Recommended

This is our 5th Visit. And the standards in some areas have gone down. Our check in was good. Very nice lady.But we had to remind her about our Spa visit, which was very good The housekeeping is excellent. Our room was cleaned to a very high standard by Lolita. I do think it would be a nice touch to replace the coffee and milk as they do in premier inns etc. A special mention to Joaquin the restaurant manager so helpful and a lovely man. That extra personal touch was most welcome. Sadly when he is not there it is not so professional. A lot of messing around in the dining room by the staff. The food on Halloween was superb. Good variety, but not that hot. The salad bar also wasn’t as good as previous years Marina tutted at me when I asked for some more bacon. And one Chef ignored my wife and served his fellow member of staff first. I did bring this to the attention of the manageress at the time. We used the gym during the week. Sadly the running machine was out of order all week. The lifts were very sporadic,and frequently had to change the keycard. And we hadn’t had them by our phone The terrace area gets very busy..and we found the waitress quite rude also. We only sat there once. When our friends checked out they were told thanks for staying,hope to see you again. We left soon after and the receptionists were too busy talking and just took the keys off me. We shall be looking to go elsewhere next year

We have been to Benidorm over 15 have stayed in numerous hotels, we have got to say this is the best hotel ever.(and I am not easily pleased) Staff in the restaurant are friendly and attentive, and the food is delicious. always plenty of choice. Terrace is a sun trap, staff friendly, and work really hard. Will definitely be back.

Stayed here for a week, we really enjoyed our stay. The location is great it is close to bars and the hotel is only a short walk to the beach. We enjoyed the beer buckets on the terrace. The cocktails are amazing. They are reasonably priced. I also like the coffee they did with a little glass of Tia Maria or brandy. We stayed full board, i really enjoyed breakfast the poached eggs were perfect. The food at lunch and evening meal was lovely i always found something to have. I loved the salad bar with the different selection of meats. The staff are amazing and work really hard. A big thank you. We would definitely return to this hotel.