Ootel.Com

It is very far from the main touristic places And the rooms are not painted

irty stains on the wall and the floor wasent cleaned and the room smelled awful. I smelled to the duvet and pillow and that smelled also aweful. Well I was thinking just let me sleep anyway and I was very tired. I drow with my car 600 km from Denmark I sleeped for about 30 min and I couldnt sleep no more and then I went to the lobby and got a FRESH cop a coffe and went outside and enjoyed the weather. About 8:00 p. m I went back to my room again and lay down on the bed and I notes dust from top of the bed and then I really starting inspection the room and Ive got a disguting result. I faced it to the the staff and they offered me once again a new room and I said no just give back my money Im not risking my healty and the staff really didnt care and the young lady in reception tried really really hard to not return my lausy 50 euro back and keept insist that Im the guilty one and I should telling the staff about the disgusting room before and not after 5 hour. There is some suspecius about that hotel and their staff. About 8:15 p. m. I left from that dusgusting hotel. We are already in a tough time with Covid-19 and Im not visit Berlin to be sick or get some kein of disease by that hotel. Every guest in that hotel are in a way in danger for any kein of disease and can be sick anytime and that hotel is definitely not healty. I wonder why that hotel is not shut down yet and I would not be surprised if there already are rats around the hotel. The German Veterinary and Food Administration must closed down. That hotel really needs for seriuos inspection.

The place offers luggage storage, but categorically refuses to let you into the room before 15:00 without extra charge. For an additional fee, tea, coffee, snacks are available 24/7. Upon arrival, this place was not convincing - the hotel smelled unpleasantly and was dirty. This hotel (as they announce and offer) urgently needs to be renovated! While staying at this place, it felt like I was staying in a hostel instead of a 2 star hotel. On the arrival day I was changed to 3 different rooms. 1.rooms sanitary norm was not reasonable, shelf almost falling down if you put something on it, doors repaired and painted catastrophically as child would have done it, a yellow chair with brown spots all over it and etc. - therefore I asked for another number that was assigned to me. 2.room - Okay sanitary better then the first one but with dripping sink and BEDBUGS! I immediately informed the reception about the BEDBUGS, but they took it as an normal thing and simply changed the room, saying that it was free of BEDBUGS. 3.room was almost Okay, except dirty wall, mold in bathroom corners and insufficiently cleaned floor, but the feeling that there could be BUDBEGS couldn't let me sleep all night long. So wanted to check-out before the time and receive my paid money, but the hotel considered the issues resolved by changing the rooms and refused to refund the money. The whole hotel is cracked and dirty - it should be closed immediately, because such premises cannot be offered to anyone. My mayor was full of this place when the fire siren went off in the evening, which sounded continuously for about 15-20 minutes, because it is more important to record and punish the smokers of the room than the other guests who thinks that a fire has started.

The Ootel in Berlin offers a wonderful experience with its location, service, and price. The room was clean and comfortable. The free parking and wifi at the hotel were a huge advantage for me. I will definitely choose this place next time.

Ootel has become one of my favourite places to stay in Berlin. The staff is incredibly helpful and they provide a very pleasant atmosphere. The prices are reasonable and the room amenities are quite good as well. Definitely recommend it.

Not the cleanest , the lift was broken ,and no hot water or heating at all in the hotel

The reservation has been canceled the day in which I arrived in Berlin with no explanation. It is difficult to further give details, I had to call booking to receive another hotel. Completely unreliable, do not book in this hotel! Do not book in this hotel!

I have been to the Ootel once and yes it was a lot of fun. Beer was also available for cheap. The room was also cheap and I found the location also very cool. Large parking lot, nice friendly staff who were cool on it. Breakfast was also delicious. Only my room was not cleaned, so I thought it was done by itself but apparently you have to give notice, but yes is also logical.

We were assigned a room at 5th floor. And guess what? The lift is non-functional and yes we carry our heavy luggage. They could have mentioned it in their property page. Anyhow, Maskenpflicht signage is on the door but not any of the staff wear one, and it was not imposed to the guests also. With regards to the room, it was ordentlich and clean. Towels are available. The room we booked is with twin-bed, and gladly they gave us double-bed.