Picked up screws where I parked. Desk clerk was rushy & didn’t seem to inviting. No DND sign for our room. No info cards in rm w/important numbers etc. Mattresses were very worn/not comfortable. We killed two spiders IN the bed my child attempted to sleep in. The bathtub had not been cleaned. Definitely not what we paid for. Checked in after 3pm, went to a concert in the area, came back at midnight. Had planned to stay, until we had these issues. Checked out around 2am Requested a receipt (was told one would be emailed within two hours. Didn’t get). Also requested full refund. Per Andy at the desk, the manager will issue a refund or reverse charge on my credit card. Still waiting. Very displeased
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