We have chosen this hotel according to good reviews on ***********, which apparently was mostly due to good management at the time. On arrival we noticed that the management already changed to our bad luck. First of all the hotel is located in a street full of bars and clubs which makes night sleep absolutely impossible as noise goes on till 4am. (Needs double glazing) Breakfast included which is the minimum you could get , although that is the best part of service. Rooms : Ac is operated by reception desk you can’t adjust the temperature. Some rooms have phone to call reception some do not( we had 2 rooms). We got wet floor after each shower as water leaking out, hair dryer working on and off due to faulty cord and exposed electrical wires, notified the risk to reception, they said would send technician next day which never happened . Our TV not working properly as we asked them to fix , said the TV technician is on his wedding,never fixed. Soap finished took half a day to refill. Cleaning service was ok but did not care about the signage at the door, when cleaning sign was off cleaning lady entering the room. Staff was not taking our requests seriously and very slow.
Przetłumacz