Lots of people save hard and wait all year for a special holiday with friends and family, so when it's a huge disappointment it has a very big impact, and is very hard to accept and forget. It was so painful for me to feel like I let down my family, it has taken over a year to write this review. I feel I need to let the management know how hard this was on us, and warn others. We love France and normally camp every year, usually with Huttopia. We decided to treat ourselves and upgrade to a Slow Village Biscarrosse cabin - it wasn't cheap. The location near the lake is wonderful, but our cabin overlooked a car park, with floodlighting, but far worse - the cabin was so tired and run down, I could have taken a 100 pictures of the issues. Rotting wood, filthy, damaged floors that cut feet, and just really worn out. We honestly felt like we had been deceived by the sales team and website. I know it’s big business, and there is probably a director in Groupe VVF Villages saying more profit can be made if we spend less money maintaining… but this is a very special once a year occasion for people - someone in the business needs to remember that. If the cabins are repaired, cleaned and those near the front screened from the car park, it would be well worth the money, as the site location, shop, staff, restaurant, and bar were lovely. Maybe they have been refreshed now and hopefully the company can respond? Best regards, Warren
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