The Crown Hotel

When deciding where to hold our Wedding Reception, we didn't need to look further than the team at The Crown Hotel. From the very first meeting, Laura filled us with the confidence that almost anything is possible. The best part of the experience was that Laura asked us what we wanted or expected and then advised the best options, leaving the final decisions with us. We felt in control. Regular catchups by email, calls and face-to-face meetings meant that we were always updated as the date approached. We had many moving parts to consider and orchestrate; from a String Quartet in the Garden with welcome drinks and Canopés, then cutting the cake and speeches, followed by Secret Singing Waiters, a buffet, a Saxophonist, Bongo Dave, a photobooth, chocolate fountain and a great DJ. This is where Laura and Robert really came into their own. Robert did a fantastic job of announcing each part of the evening, from our arrival to speeches and everything else. Managing their team of Lauren, Jess and Tabitha (all stars on the evening) meant that the evening flowed without interruption. With confidence in this team, we felt that we could simply enjoy the evening just like anyone else. Do not hesitate to book your event at this venue. We also loved staying at the Hotel, as did our guests.

I normally write my reviews down straight away but I am late uploading to Trip Advisor. We stayed at the hotel as well as attending a function. The room was lovely and olde worldly. We had a great time in the function room. Food was very good except for the sticky ginger pudding, it was awful, I could not eat but I think it was one of those puddings that was like marmite, you either liked it and ate or hated and could not eat at all. Breakfast was good. Lovely bread that made great crunchy toast. Wasn’t a fan of the sausages but that’s just mine and my husband’s taste to like a traditional pork sausage for breakfast. Vince was particularly very helpful on the function night and much appreciated. Would recommend and return again.

Birthday lunch treat: Service disappointing - food great. Grubby menus. No prior warning of items unavailable. Only told when ordering. 1 Desert & 2 coffees hadn’t arrived after 10minute wait. Paid the bill and left! So disappointed at the lack of interest in us as customers

From the minute we rolled up at reception we were made to feel genuinely welcome & the free token for a couple of drinks was as if to say a thank you for the patronage - a genius touch never experienced anywhere else ever. Room was immaculate, the separate lounge-type bar area much appreciated & the Club sandwich was perfect. Breakfast was such a joy we lingered longer than usual in such a grand room & proper linen napkins was a class touch. Food choice excellent, the cooked breakfast very tasty & the lady who attended us was so charming & attentive she sealed our decision to return at Christmas. A slight minus - the less than charming & seemingly unhappy afternoon female bar staff & it took two attempts just to secure a coffee & that was delivered with little grace. But I'm aware getting good staff can be more of a strain than making a profit so no big deal.

Second visit to this hotel. Would we come here again...absolutely. Hotel is full of character, has great staff and an aura of professionalism throughout our stay. Rooms are very comfortable and clean with no two the same. Really great experience.

I met a friend for drinks and dinner. We sat in the garden where several tables needed clearing. Menus were available via a QR code but the online ordering facility wasn’t working. We ordered at the bar but our first choice of steak frites was not available - in fact no steaks at all. I chose the satay chicken burger. It was very disappointing - a tiny UPF chicken fillet, one thin slice of tomato and barely any lettuce, no coriander. To charge £18 for this portion and low quality food is shocking. A very disappointing meal unfortunately.