FarAway628896
6 listopada 2023 r.
I called the main phone number to advise thst we would be checking in around 11PM. I wanted to make sure that we would be registering later than usual. I called 4 times and was placed on hold each time. On the last call, I asked to not be put on hold, and nastily she said she was checking in guests. I had to call BW main 800 to help me to relay my message to the front desk. She couldn't have been more helpful. We finally checked in &the damp odor of the lobby could knock you over. However, that wasnt as bad as the very strong paint odor in our room. Also, the hot water faucet in the sink only trickled hot water. It would take hours to fill up a glass of water. Breakfast was OK. They really should get a more happy worker in the breakfast room. No personality at all. Since we were only staying one night, we didnt complain. Will never use best western again.
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