Gran Hotel Bahia

Decent stay in this basic hotel. A bit expensive for what it is. Nice terrace area on the top floor where you can bring food and drinks. Free water cooler and tea was much appreciated. Staff were friendly. Room was a bit small, and washroom was quite cramped, and overall a bit dated. Wouldn’t mind staying again at the right price.

The hotel was wonderful, the staff friendly, and the room clean and comfy. My only complaint which is out of the control of the hotel and the norm for the Carribbean Coast in both Costa Rica and Panama is the bar across the street that played very loud music until 4:30 in the morning both nights we were there. Again, not the hotels fault and they did provide ear plugs to try and assist.

The staff are the best thing about this hotel, but otherwise, there’s not much to be positive about. The hotel is pretty old and tired, there was no safe in the room, no hot water (although this did get fixed after two days) and the cistern kept refilling unless you opened it and put the plug back in. It’s also incredibly noisy outside - not the hotel’s fault - but we were woken every night by loud music going on until the wee small hours, lorries revving in the street outside waiting to board the ferry and the local cockerels who liked to start up about 4am, just as the music finished. The staff were friendly and helpful and breakfast was nice (you get a voucher for a restaurant just down the road), but we wouldn’t have stayed here if it wasn’t part of the package we booked.

We stayed at the hotel for 3 nights. The staff was very friendly and helpful. The Pizzas we shared at the restaurant were delicious. Some renovation was happening at the hotel during our stay. We understand it happens but it would of been nice to be notified before our arrival at the hotel. The shower in the very small bathroom was old and badly needed an update. Internet was spotty at best. We asked on the second day to have our bath towel replaced but they ran out of towels??? So we had to use our beach towel to dry ourself the last day. It is too bad because this hotel was highly recommended by people we met a week earlier and they enjoyed there stay at this location. Finally the hotel has a great big balcony open to all the guess where you can enjoy a coffee watching the sunrise or enjoy a cocktail and enjoy the sunset.

Sraff very friendly. Beautiful historic building. No safe in room or coffee maker.

The staff is always friendly and very helpful.

The staff at this property are all kind ,professional,attentive. Clean place ,close right off ferry ,

No breakfast. The hallways had a coffee tea hot/cold water set up w a bowlful of sticky candies. Dated interior. Spotty WiFi. For the price I would not recommend this. There are lot more choices for lodging in town. I chose the hotel as it was closer to the Bocas dive center.

The new management took over the hotel in the beginning of December 21. Safe didn't work in the room, there is no a hairdryer in the whole hotel (reception included) and no phones in the room. Beside that , the place is very nice and very clean but there is still lots to improve from the customer care point of view.