The Claremont Inn

My friend hired the function room for a birthday party. Turned up at the time it was booked for yet the venue wasn’t emptied. Half an hour in Staff still has guests in the venue watching the football although the place had been hired. Control freak staff spending 5 minutes checking real IDs bending them and and scratching them causing buying drinks to be a drag. Creepy lady with blonde hair staring through the glass of the door to the outside area while people were trying to enjoy themselves. After wasting half an hour keeping other guests in and watching football, they also made all of the party guests leave because of two boys. They told them everyone has to leave unless they get out, so they both left yet the rude blonde lady still decided to remove everyone. Not the place to hire, Made everyone’s nights awful and they just want money.

We stayed in the family room. First impressions based on the outside of the building were not good. It needs repainting and tidying up. Once we got to our room things improved. Room was very clean, bathroom was spotless, beds are clean and very comfortable and cosy. Room size was good. Staff are very friendly and helpful if needed.

THE WORST HOTEL I HAVE STAYED IN IN MY LIFE The Claremont is situated in a back street. behind a laundrette. There was a large store 75m away which was a food bank. Access to the rooms which were on the 1st floor was via an external iron fire escape. When I asked about breakfast was told 'we don't do breakfast but there are cafes in town which do' No housekeeping was done. Bins not emptied or beds made on our return. Originally booked for 12 nights, paid for 7 on arrival and left after 2. Because we left early, they removed my booking entirely from the booking website so I couldn't report it.