stewart
25 listopada 2023 r.
Comfortable, clean hotel ideally situated in central Bologna. Reception very helpful with printing tickets, boarding passes, etc. Great breakfast, and friendly breakfast staff.
The let-down for us was the surly attitude of the evening restaurant staff. As residents, one evening we wanted to have a drink in the restaurant for 10-15 mins whilst we used the wi-fi to make some gym bookings. They would not let us sit in the restaurant, citing 'fully booked' , even though there were no other people in the room. Despite this, we booked dinner for the following evening, wanting a quick meal before we went to a concert up the road. On arrival, we were asked to sit in the breakfast room (fine for breakfast, but no a**osphere for evening) even though the restaurant was again empty, and we only wanted 1 course and a bottle of wine. The restaurant staff would not let us sit in the restaurant, and were downright rude, so we left and went elewhere. A shame, as the food we had on our first evening was very good. A nice hotel let down by one or two evening staff.
Przetłumacz