Park Inn by Radisson Bournemouth

Great location, Fantastic experience, lovely room and staff here!

Staff were poor, quite rude at times, told I was upgraded from a superior room, confident it was a downgrade! Hotel had no food available beyond breakfast. Bar was open for drinks 4hrs per day between 6-10pm. TV in the room didn’t work. Mattress felt 15-20 years old.

Breakfast was good.

Radisson is my go to hotels so was pleased when I saw this hotel for my trip to B’mouth. This is however a franchise and I am lost as to how Radisson allows their brand to be linked with the hotel - it is nowhere near the usual standard you’d expect of this brand!! As described in other reviews - still no lift available! No air conditioning, no double glazing and carpet threadbare in room! Shower cubicle so small it was almost impossible to shower and water pressure very weak. Metal windows painted with black Matt paint and lounge bar a cavernous area with a few scattered tables! Breakfast was poor and had to wait 10 mins for food to arrive - the rest of offerings were cold in buffet! It really is overpriced and if you are a regular Radisson customer this hotel will not meet your expectations!! Really disappointed and very overpriced - on the positive side - a comfortable bed and staff were very helpful!! Unfortunately would not stay again and couldn’t recommend!!

We stayed for 2 nights as we continue our journey touring the coast of Britain. The hotel was in a fantastic location and close to both the town and the beach. The room was really clean and comfortable and the bar was really good. We would definitely stay again.

We were shown a modern smart looking hotel in the ad. And got a very run down looking place nothing like the photo. Reception friendly . No lift working. A bar with 3 or 4 tables and a huge empty space. No air con only a plug in. Small cubicle shower with water very low pressure. No fridge. Just a metal frame to make tea/ coffee and hang clothes. We did not expect this from the photo they show in the ad so beware

Arrived to see four unsavoury looking chaps outside smoking and wondered if the hotel was being used to hold asylum seekers, but it turns out they were actually the hotel staff. Arrived at reception and someone was there complaining about the heat on the 3rd floor and asking for a room change but the reception team were clearly used to handling complaints and fobbed the guest off with "all rooms are the same and we're full". Elevator (still) not working and our room was on the 3rd floor. Paid in advance or I would have just walked out again, as room was ＞30DegC, with tiny old iron windows which would only open a crack. View was of of cigarette butts on the "balcony" and an old outddor pool, with grit and mud in it. Shower opening was too small to get into and even if you did, you couldn't move around once you got inside. Late arrival (thanks again Ryannair) so we ordered pizzas in the bar as it was the only thing available from an extensive menu. 12 minutes later and a £4 Cicago Town frozen one available from any UK supermarket was placed in front of me, which was also undercooked. 12 minutes later our second pizza arrived, also undercooked, and their "chef" clearly only has an oven suitable for one pizza at a time. ＞£30 for £8 worth of undercooked of pizzas. A real comedy of errors this place, which is very far from any other Radisson hotel I have stayed in. It was cheap (£80sh without breakfast) and clean(ish). Jefferson behind the lobby bar was friendly and helpful. He's the only reason for the 2nd star in this review.

We stayed here for a weekend, room was a good size. Not the cleanest, the cleaners had missed some coins on the floor from a previous occupant. Bed was comfortable, shower was good. Breakfast was £12, I expect slightly better quality for that price. Overall, for an international brand, I thought that it could have been better.

I'm staying in this hotel as I start to write this review. The hotel is nothing like the bright stylized promotional photos. It's an old hotel, that's been poorly upgraded. There was much confusion at check-in as the lift is broken and several guests were unable to use the stairs. All wanted rooms on the lower floor. Carrying cases up many floors was impossible for them. There is no aircon and the windows are chained to prevent them opening wide. The room temperature was probably about 30 centigrade. Not a pleasant experience for a comfortable night's sleep. Hotel maintenance for a newly refurbished building is poor, apart from the lift not working the shower screen wheels were broken and the sink was missing a stopper. There was a broken shelf over the basin. One of the net curtains was missing which meant the curtains had to be drawn to achieve any privacy. It appears that this is a franchise hotel which may explain why it is not up to the usual high Radisson standards. Won’t be booking this Radisson again and will be reviewing any future bookings with the company despite being a regular customer for many years and achieving the rewards which go with it. On a positive note, the staff were friendly and the housekeeping good. The cooked English breakfast was excellent, as where the pastries. Car parking is available and the beach close by. The area is well connected with bus routes and the railway station.