Hilton Boston Park Plaza

Really not that great for the price, it’s a very old building in the city centre, so it’s a little small and feels old too. Location is amazing, service is decent and overall clean. Resort fee is quite expensive and it includes a small daily non stackable voucher for use at restaurant which is not very useful.

Quite a nice hotel but super busy. There is a big park nearby for early morning run. The lacation is great, quite a few restaurants and coffee shops nearby

Aside from the good location and cleanliness, there’s nothing worth mentioning about this hotel both the room and the service. Won’t book again.

Very good location, inside the city, walking distance to the theatres, restaurants, shopping area.

For such a nice hotel the room need to be updated. the outlets in my room did not work, specifically the 2 closers to my bed. I had to run my extection cord across the room by the big lamp to get my medical devise to work. The bathroom sink could use an update. I could not close the pop-up drain. thank U! JORGE

I’ve been attending an event at this location for the last 3 years and this was by far the worst one yet. The rooms are SMALL… a suite is the size of an average hotel room. The queens were hardly enough for a couple. Their run rooms are literal closets. It is very clean, staff was great about replenishing towels and providing extra within a reasonable time. However, I was a little taken back when management refused to accommodate the event and often shoved us out of the way to prioritize 2-3 pilots coming in from the local airport. We are a 2,500+ person event and staff seemed to go out of their way to make things extra difficult. Elevator lines were ridiculous and when we tried to use the stairs, one of the managers lied and said they didn’t have any. Luckily we found them ourselves and just proceeded to use them as necessary. I was taken back by the bell hops who literally shoved their hand in your face demanding money before you could even take your bags off the cart… certainly made me not want to tip them at all especially after watching them man handle our luggage and throw it around. When it was time to leave, one member openly groaned in annoyance when we had requested our bags be taken to valet. Nobody wanted to do their job without extra money being tossed at them. Finally we got our luggage to valet and before I could even get my wallet out one member scoffed in disgust and tossed the cart at us… certainly not going to tip after that tantrum. 3 years ago this was my favorite location but you can actively see the decline in service and respect toward patrons. The location is ok at best. It’s in walking distance to great restaurants and such, however it’s impossible to park and unload on the main busy street. I’m glad we have a new hotel for next year…