Hotele niedaleko Shipwreck Island Mini Golf, Bradley Beach

We have been coming to this hotel for different events over the past few years and have not had any issues until our stay in December. We arrived at approximately 8pm on Friday night to check in, as we were running in the Santa Run on Saturday morning. Upon arrival, we were sent to our room - Room 808. When we got up to the room we checked out our “partial ocean view” which was clearly stated during the reservation process and my confirmation email… ✓ BOOKING DETAILS Hotel confirmation: xxxxxxxxxx Arrival Date: Friday, December 2, 2022 Departure Date: Saturday, December 3, 2022 Room Type: Berkeley Partial Ocean View Standard Room - Two Queen Be We were a little confused as we were clearly not at all on the east side of the hotel, so we went down and spoke to the front desk clerk. We asked why we didn’t get a partial ocean view room, when our reservation was for a partial ocean view room. His answer was that “it is either partial ocean, partial city or partial lake” – to which we were like “WHAT???” and showed him our email confirmation which clearly states “partial ocean view.” He literally just kept repeating himself and told us there were no more partial ocean view rooms and “that’s how the hotel works.” We chose that view because last year we had a perfect view of when people began lining up and the happenings going on down the block for the race. Anyway, we got nowhere fast with him and went back to our partial Pacific Ocean view room. It appears that the partial ocean view rooms are typically about $30 more per night than the standard “city” view room. So at the minimum, it would have been nice for him to offer us a partial refund on our reservation. He appeared uninterested and earlier was on the phone making faces to the person standing at the desk about the person he was on the phone with. Very unprofessional. We decided to give up that battle and address it later on. I emailed the management of the hotel on December 5th and December 12th Furthermore, we had a number of other issues with our room. The bathroom sink was clogged and would not drain from simple handwashing. The tub would also not drain until after the person taking a shower was out of the tub. Each of us was standing in three inches of water during our respective showers. Kinda gross. Also, on the subject of gross, the toilet seat was stained and discolored yellow. Other reviews here seem to mirror my experience...and it appears that my sentiments are very similar to many, many others. “The Front Desk Manager (Vincent) gave the same line about how views work to other customers who posted their reviews online.” It is a shame because its location is great - if not for all of the other issues, I would have stayed here again, but no thanks - that was the last time for sure.

We traveled to the Spring Lake area for a family/friend gathering and stayed at the Grand Victorian. We were greeted by Bob and Allison upon our arrival and felt so welcomed!! Allison was so accommodating and pleasant. Her enthusiasm about the property was so infectious that we are already planning our next stay soon!! Spring Lake beaches and boardwalk are beautiful, we grew up in this area but moved away 14 years ago and were so pleased to see how quiet and peaceful this area still is while being so close to so much fun, restaurants and bars. We found our new favorite place and will be back!!

I switched to this hotel for a weekend business trip at the last minute from one down the street, and I am SO GLAD I did. This property has an amazing staff (Shout out to Kyla and Gigi... you two are AWESOME!) and it's super clean. Everything was in good repair during my stay. There was a little wear on the piping around the front of the couch cushions if I'm nit picking, but the room was spotless, the bed was comfortable and the HVAC was just right. If I had to change one thing, I would like a slightly larger fridge, but the small fridge that was there kept everything super cold to the point that it almost froze. The first night I was there, I had a couple of drinks in the lobby bar, and I talked to Kyla and Gigi. They are nice people and I had a great time hanging out with them. Then next night when I returned from work, they were at the front desk, and as I walked in they both lit up and said my name! That kind of personal relationship is hard to forge at your regular Wawa, I definitely didn't expect it at a hotel I was staying at for 3 days. It honestly made my trip. This attitude extended to the rest of the staff as well. You couldn't walk in or out without the front desk staff or manager greeting you, and the maintenance staff said ”Good morning!” if you passed them in the hallway. Even the guests seemed friendly, greeting each other in the halls. All around good vibe, and I will definitely stay here again next year.

I really enjoyed my stay so much that I am going back again tomorrow night. I have been a guest at this hotel 3 times, and this stay was the best. My only suggestion is that it would be nice to have free coffee in the lobby like at Tbe Oyster Point.