There are many things that were outstanding about my stay here. The sauna facilities are the best I have ever experienced and they were truly luxurious. I used them every day. I enjoyed the quality and selection of food. There was a large choice, presented beautifully. My renovated room was a true haven, I was genuinely lost for words when I walked in - it was so much better than I had expected, including the bathroom and all the amenities provided. The location for skiers is fantastic, with the chair lift less than 100 steps from the hotel entrance - I skied to Rendl and back, a proper adventure. The gym was good, as was the main bar area with a great drink selection. Other reviewers have expressed some disappointment with the service and rapport of waiting staff in the dining area, which I understand. I sometimes felt forgotten / ignored. I also felt I was made to feel a bit awkward as a solo traveller on occasion. In other words I didn’t always feel welcomed or looked after, but accept that some of this might be cultural difference. One exception was Antonio who was always charming, happy and welcoming.
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