Shance L
11 lipca 2024 r.
I booked a room here for my mom late at night during a long roadtrip so she can get some sleep. They gave her a room that was not cleaned, with the tv still on! Not sure if the room was just never cleaned or if someone was already occupying the room, either way unacceptable, especially for a woman traveling alone. She went to the front desk and they let her know it was the last room available. The front desk person advised her to contact our third-party booking agency to get a refund. Multiple calls, emails, and a week later, they denied the claim. The one night stay was not expensive so it was not a huge loss but beware when booking late at night. Would recommend you stay somewhere else.
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