Gość
31 stycznia 2023 r.
I arrived today for a 4 night stay to recover from some medical treatment - the perfect place to lay down on a sunbed and rest… so I thought! Coming to a luxury “spa and wellness” hotel, you’d expect access to the spa and wellness as part of your stay right? Wrong! Access is chargeable by 90, 120, or 180 minutes. To go lay by the pool for the day there is a special 24 hour rate of 1,000 czk per day (from 12 noon one day to 12 noon the next, which is weird). 1,000 czk is an astonishing £35 gbp! And because of my treatment, I cannot use any of the spa facilities. When I raised this with reception and asked where else I can relax, I was told there’s no where else within the hotel complex, but I could go to the ‘beach bar’ by the side of the dam. There’s no beach towel or picnic blanket hire though. I am really disappointed!! I was really clear when I booked I was having treatment and needed a place to rest because I requested a balcony room. We got that but it faces the back of other rooms and I’m yet to see the sun from it - maybe in the morning. Oh, and the toilet is leaking! Great… 4 nights then home time. I can’t wait!!
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