La Quinta Inn & Suites by Wyndham Brownwood

真心很一般的酒店

The location is convenient, it’s right in the middle of the busy intersection of Brownwood really close to WalMart, which is across the street from the best restaurant Underwood’s. While we were there, the elevator did not work properly, the room itself could’ve used cleaning more there was grime on the lid of the water bucket, and none of the ice machines worked except on the first floor. The free breakfast was mediocre. Would probably not stay again, the staff was friendly though and that is always a plus.

As soon as you step off the elevator, you get knocked over by the odor of pet urine. All 4 in our party had headaches due to the horrible smell. No more La Quinta for us after this one.

Poor overall. No one at the desk when we arrived. We had to pick up a phone that alerted we were here to check in. This took 15 minutes. Our shower handle was broken and someone came to fix it. This did not solve the problem. When we left our room, the shower was still running waiting lots of hot water. I advised 2 ladies from house keeping that our shower was broken/still running. I tried to check out at the desk and discuss the shower problem. No one was there and no one came for over 10 mins. I could not wait any longer and had to leave.

Could not check in until after 3:00 they said they had no rooms ready. The staff was rude, they have only one person that can operate the system for check in and check out. When checking out the person at the desk was not that person so I could not get a receipt the amount my credit card was charged was more than it should have been. There are so many choices of hotels in this area I will stay somewhere else next time in Brownwood.

Didn’t like the joint between the tile and carpet transition. Painful to walk on.

Elevator did not work. Hot water did not work half the time. Entry cards did not work half the time.

Clean. The only thing was that the elevator was broken and we were only offered the 4th floor. My mom is almost 70. Stairwell had carpet that was dirty.

Was able to check in early. Manager gave recommendations for restaurants and shopping.