Hotele niedaleko Beinart Gallery, Brunswick

Our stay here was amazing, the apartment was big and spacious even equipped with a dishwasher, washing machine and dryer. Overall the hotel is very new and clean, and right next to a small shopping mall with a grocery store, eateries and a cinema. It is rather far from melbourne city area but easy to get to with a cab.

The Deluxe room we were allocated was possibly the worst view you could get for the most expensive price you could pay. We were allocated a room ( 210) directly opposite the lifts and in the room out view consisted of overlooking a persons apartment and as they were having drinks on the balcony and we were maybe 2metres away from that building there was zero privacy . The curtains were very fine materiel so in order to have some distance between us and them we were forced to keep the heavy drapes closed all day and night . This made the small room very claustrophobic, the windows don’t appear to be doubled glazed so on the lower levels you can hear the bins being emptied and the general rough and tumble of the lower laneways and the residents in the adjacent building having late night drinks . When we enquired about moving rooms we were offered a room two doors down . The annoying thing was they said they were fully booked so there was no rooms on higher floors we could move too . A quick check on Wotif revealed that there were actually rooms available that you could book so there were vacancies , but l guess it was better to hold them open to get top dollar rather than to accommodate current guests who’d paid upfront 2months prior . I would have moved current guests who had a legitimate concern if it had been me making the decision as a gesture of support, but l guess they weren’t to concerned because we’d paid already but that type of contempt for guests who chose to stay in good faith wears thin . Not a pleasant stay wouldn’t recommend and will be happy for a refund !

We chose the Miami because it was very close to the venue we were going to see a live show at. What a gem. Right from our arrival, staff were helpful and friendly. Nothing seemed too much trouble. We were given an upgrade that gave as a fabulous view of the city. Our room was large, bed very comfortable, bathroom well appointed (they even had shaving cream), couple of chairs to sit on and, one thing we love, mugs for tea or coffee. Everything was spotless. WiFi was good. There is parking on site at a fee. Some undercover but also spaces for those higher vehicles that can’t fit underneath. There is a guest kitchen which would be great for longer stays. We stayed on a Friday night and had no noise issues. Cafes, pubs and restaurants are all within walking distance and a tram stop is just down the road. On our trips into town, we usually stay at a much more expensive hotel but from now on the Miami will be our go to property. Very reasonably priced, great staff and comfortable beds, what more could you ask for?

We attended a concert at the Flemington racecourse. The tram stop, a 2-3 minute walk from the front door was very convenient for us to get there and back quickly. The hotel is in an interesting location being part of the Children's Hospital complex and the turn-off can be missed if you are not familiar (and even with instructions). The pre-arrival email was very handy in relation to parking and what to expect. Check-in was quick and once we returned in the evening we found it was quiet, even though it's on a busy main road. The room was cozy and the bed was comfy, we slept well. The bathroom had good amenities though I found it peculiar that the body wash/hand wash was beside the bathroom sink but there was not one in the shower, instead a body lotion was in there. We had a room on the Parkview side (not sure if this was upgraded or not) which was really nice to look at in the morning. The staff were friendly and helpful. If we have any further events out at Flemington we will be staying again!

I had an amazing experience staying at the Mercure Doncaster! Firstly, the room was beautiful, clean, and fit for my short-stay business purposes. What I was most impressed by however was the customer service! My colleague and I needed to find a last minute venue for a business meeting with international clients, and the staff at Mercure very kindly accommodated us with one of their available meeting rooms free of charge. The room was spacious, well-organised, modern and the technology was extremely easy to use! The staff support and amenities allowed for a seamless experience which we were very grateful for. A special thank you to Isabella, the Reception Manager who saved the day (even offering to extend my checkout time to suit the time of our meeting).

Traveling as a group of 2 mothers and 2 daughters (late teens), the 2 BR Executive suite was perfect. The apartment was clean, bright, spacious and just so comfortable. We will definitely use again. The staff were attentive and friendly, and even called me a few days before our stay to ask about bedding configurations, whether we needed a car park, and a few other details.

Not recommended for those who value their personal data security and privacy. Not recommended for internati9nal travellers who may not have enough charge on their phones to complete 3 forms, then download and set up an app that requires constant internet and Bluetooth connections. Booking required multiple insecure methods of sharing credit card details and identification documents along with 2 forms to fill out with personal details and an app to download in order to gain access to the Building entrance, Elevator, and Apartment. None of this information was given to me prior to booking. I would not have stayed here if I had known the extent of insecure transmission of personal information and amount of admin and work required just to check in and stay one night. I work in this space and know the risks. Management is putting guests personal data at risks with the excessive documentation requests. FYI, requiring someone to send credit card PICTURES and ID pictures over email is completely insecure. This is bizarrely at odds with the excessive security to get into the building. The constant need to carry your phone everywhere or you'd be locked of the apartment or even the whole building was extremely stressful. In terms of the actual room, once I got in, the bed, kitchen, lounge and floors were clean but the toilet had not been cleaned in a long time. This was not nice. You could see parts under the rim had not been cleaned in years. Toilet had also been recently used and not flushed properly upon arrival. I did not take photos of any of this, it was too gross. I ended up buying paper cups as the glasses/cups as those supplied were not clean, tried to take a picture but it's hard to see. They were covered in fingerprints and fibres of some kind. The view was nice and loungeroom was great, study nook was extremely handy for remote work. Balcony tiles are moving and could be a tripping hazard. Laundry was well equipped but did not have time to use it.

The staff were not following COVID protocols. None wore masks. Day manager actually spoke to us with mask on chin and AROUND the safety barrier. One pen used for everything by everyone. Night manager & staff as well as other guests were all maskless. We were not asked to show proof of our vaccination status. Inspired ZERO confidence that they were actually sanitising anything. My partner also felt unsafe as there were a lot of people loitering around the building. The room was clean and tidy. Located excellently for the event we were attending. Hot water worked, loved the choice of flooring. That was all. The room offered only one single bar of soap. No shower gel, shampoo or any extra toiletries as is expected from even the most basic accomodation you can stay in anywhere else. I have stayed in youth hostels in the outback and even they offered more than a tiny bar of soap. There was no indications of any extra services offered or being available. There were no extra pillows or blankets available in the room. One very flat pillow per person and a thin doona only. The pillows were so low that I could not sleep on it and when I asked for another pillow from the night manager I was met with rudeness. He finally gave me an old, dirty pillow with no pillow case (see photos). When I asked for a pillow case he acted like I was being ridiculous. We slept badly as the bed was very hard. Actually went home and slept as we were so tired from the uncomfortable bed. Upon checkout we got stuck in the lift as the door to the G floor would not open. We finally called for help using the phone but even though the front desk manager answered and said he would be with us immediately he was not. We finally left by going back to our floor and using the fire escape to exit via the basement parking. He then told us he couldn’t hear what we were saying on the phone so basically ignored us, and then gave some rubbish excuse about the one elevator being an old one that was not for guests. Basically if we had not exited the way we did we would have been stuck in the elevator for hours being ignored. There was no signage indicating anywhere that one of the two lifts was not for guests, and if the lift was not for guests you would think it would be clearly marked so.

Great place to stay for the whole family but really hard to contact them on the phone. We stayed for 5 days, no housekeeping or change of towels or linens , or even a refill of coffee and toiletries. Im not sure if you need to request for it inorder for it to be done. Apart from this it was a good stay, my whole family is comfortable.

I recently stayed at Imagine Lighthouse in Melbourne and was blown away by the modern, stylish apartments and excellent location. The view from my Room at floor 61 was stunning and mesmerizing, I could see the entire city. The rooms were spacious and well-appointed, with all the amenities like a Super Large Pool and well equipped GYM I needed for a comfortable stay. The staff were very friendly. My special Thanks to Mr. KIT on reception for being a great Host and a Friend and providing great recommendations for local attractions and restaurants. Overall, I highly recommend Imagine Lighthouse for anyone visiting Melbourne.