SureStay Hotel by Best Western Buena Park Anaheim

Clean room, would stay again.

I’ve stood at this location multiple times the last two time and this current time they have given me queen size bed when I booked a king size bed! I am over stay at this location.

im sorry but the room temperature is really freezing.. the heater is nor working though ita adjusted to 90 defree

Honestly the rooms were ok the bed was way too soft the towels and sheets did have black stains on them not sure where that is from, the shower drain dosent drain idk if id ever stay here again parking was easy and the area was nice freeway was close target and food places were down the street id give it 5/10

Arrived late but same day and wasn’t given the king room I paid for. Room not updated and in need of repairs. Did contact front desk in morning and got new room, still paint and tile flaws simple updates needed

Our door was slightly opened when we arrived. And going in, it was hard to shut closed at first, we needed some strength to close it properly, took about 10 mins. The floor was dusty and our feet were dirty with the short time it took us to get our shoes off and to the bathroom tub to wash it off. Also the door besides our room was slightly opened ajar the whole stay, like our own when we first got in. But the service and complimentary breakfast was nice, we got offered clean towels replaced the next day without even asking. I would stay again; however, just need to bring my own indoor slippers and maybe extra sheets.

I did not like this property at all - it had an overall feel of just DIRTY all around - the elevator, the room, the lobby/reception area, breakfast area, parking area, pool area - the staff were very nice and polite however. I could not wait to get out of there.

Main street traffic noice, complimentary breakfast very limited options . Room not clean, bed seem to been worn down.

The previous comments describing this property were atrocious! So this post is the most recent, and will give you an up-to-date account of staying at this place. What upset us the most --- AND THIS IS MOST IMPORTANT --- is the property says there is a microwave and ironing board in the room we booked! AND THAT WAS NOT THE CASE! Those two (2) items were of MAJOR importance to us! As a business, you can NOT do that! We are paying for what is proposed! When the front desk was notified, we were told there were NO microwaves in any rooms. But he said he would check on the ironing board. Never heard from him again! There seemed to be a problem with some of the basic accoutrements. In our four-day stay, one day they said they didn't have any clean wash cloths, the next day we got them. At that time we asked them for clean hand towels. They said they didn't have any clean. We got them the next day! They are no maps posted on the door to show the layout of the property (i.e. where the ice machine, laundry, etc is located). When we called the front desk for ice, he describe where it was, and he was wrong . . . it was right by the elevator on the second floor! Just say that! The beds have two sheets and a foot cover. We asked for two blankets? Their answer, "We don't have blankets." The place is remodeled and it is nice! Beautiful TV, but NO directory of the channels. Water pressure needs to be better or put in a better shower head. Has potential, but we won't be back!