SuMa Recoleta Hotel

Sehr gute Lage, etwas laut (dünne Zummerwände), Alles in Allem sehr gut!

電梯是很古老的，早餐一般

There were two cockroaches in our room. When we arrived to check in at midnight, all lobby lights were turned off, it was dark. The receptionist at the time let us know that only one elevator was working - it was an old style elevator where you have to close the inside door for it to operate, and it was so small it could only fit one person with luggage. Upon entering into our room, we found a dead cockroach next to the toilet. Seconds later, a live cockroach came running out from a crack in the floor. We called the front desk immediately to ask for a room switch and to our surprise, the receptionist came up with a broom and cleaner to clean the dead roaches. I was so angry at this point. He then proceeded to tell us that there was a huge flying cockroach problem in Buenos Aires and that the hotel was at full capacity (doubtful) so he would have to find us another hotel to stay in, which would take time. At this point, we were tired and frustrated so didn't bother switching. We did however, fact check his claim about a cockroach problem and didn't find anything. We left very early in the morning and checked into another hotel. Advice: Stay away. Ask: I want my money back.

Terrible service, terrible elevator, minimal breakfast, overbooking at the beginning so a member of our group had to sleep elsewhere. Room was not clean, pillow smelled. DO NOT TAKE THIS HOTEL. No minor problems can be resolved by the (young) staff. I bet that after this negative comment there will be a positive one … guess how they do that …

Excellent location, safe and quiet. Hotel was great and close to downtown either by easy walk or inexpensive taxi. The A/C in the room was sluggish and the elevators very small (two people max (or three is you're small and thin).

AVOID THIS HOTEL! Fantastic location but very old rooms .. no tea/coffee facilities. The breakfast is subcontracted to another company. The cleaning lady did not wash the glasses.. My friends had a suite next to the elevator’s engine 😬 Well overpriced due to the currency exchange rate. You have fantastic hotels in Palermo for half the price. The worse is the CUSTOMER SERVICE. I stayed for 3 nights and had to come back for 2 nights a week later. My mother in law passed away and I had to leave Argentina. I informed them on WhatsApp 5 days before, I sent emails… no response and they refused to reimburse me !! That’s is appalling…

Perfect location this section is same of all the best hotels and looks like small Paris, perfect staff very friendly they found and return my jacket that I forgot there! The breakfast was also good and convenient because I had an morning flight and takes 12min to the AEP airport. I ll come back and recommend. The room has also everything you need and is very clean.

Excellent location and very helpful staff

Disappointing. The front of the property is beautiful and a great location however it papers over the literal cracks in the property. Our room was a good size but the duvet had no cover, was dirty. Bed was comfortable enough but pillows were hard. The door handle was falling off, the toilet made an almighty grunting noise and was not constructed properly. The safe didn’t work and the walls were falling off