Hotel Bys
Our 3 day experience at Bys
We checked out at 11.45 and did not stay to 1 pm as that offer was ridiculous and no compensation for the problems we had experienced . We had asked for EXTENSION complementary until 6 pm and were refused . . First night was 6 th floor king and that is what last 2 nights should have been . Instead when we arrived late after a very long journey ,we were put on third floor in 2 singles .The offer of pushing 2 single beds together on level 3 bedroom was ridiculous at 11.30 at night . The king room high up king room we booked for the 1st night and in addition final 2 nights months ago !
Finally we were moved on last night to 6 th floor king room, which meant the re packing for cases had to be rushed and done on our last morning when we had hoped to see some tourist sites. Normal desk staff were helpful but management were not very accommodating , their only answer was we are very busy with lots of Brazilians and you have to take a 3 rd floor room with 2 single beds, having done this for one night , we would have at the least expected an apology and an EXTENSION on check out to 6 pm to repack cases .
Perhaps they were under stress because they seemed to be having many toilet issues in different rooms. Overall dissapointing. I don’t know 2410, what’s the time?
Przetłumacz