richcubed
27 sierpnia 2024 r.
I was not asked how my stay was on checkout, so I am instead leaving a review here. This is a lovely, very old inn in the centre of Burford, but away from the hustle and bustle of the main street. It has gorgeous gardens and courtyards outside, plus plenty of rooms inside with fireplaces and comfortable furniture. The attention to detail in the hotel product is excellent, with luxury amenities, a choice of pillows and quality in-room coffee, tea and water. The service is haphazard, mostly friendly, sometimes surly. The food in the evening was excellent, but lunch and breakfast were below average - breakfast in particular was poor, with a surprisingly ungenerous cold buffet (if you arrive after 9.30 there’s barely anything left) and overcooked hot food. We stayed in room Rosie - unfortunately one of the noisiest hotel rooms I have ever experienced. I believe the primary task of any hotel is to provide a good night’s sleep and this is where the Lamb Inn failed for us. Whilst I appreciate it is a very old building, a room where you can hear the conversations (and toilet visits) of the room upstairs is just not suitable as a hotel room, and a hotel should not be charging money for a room where noise is a known issue (as it obviously was when we asked reception). Without this issue, I would have given 3 or 4 stars, but we left our two night stay deliriously tired and unrested, so unfortunately it’s a 1 star at best. All in all, if the cost of the hotel is not a problem for you, you are less likely to be disappointed, but this place is not perfect. And whatever you do, don’t book room Rosie when the room upstairs is occupied if you’re planning on getting any sleep.
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