City Hotel the Busan Metro

가성비좋고친절하다 초량역12번출구와가까워이동하기좋다, 대로변호텔인데도조용하다. 가족친구여행에강추합니다.

혼자 쓰기 넓고 쾌적했어요~ 부산역과도 운동삼아 걸어갈만하고요! 도로쪽 방이라 차량 소음이 심해 그부분은 좀 아쉬웠지만 전반적으로 만족합니다^^

非常棒！房間衛生空間算大，物超所值，而且退房是下午兩點，非常好👍🏻 重點是安靜，而且枕頭跟床都非常好睡，我們睡得非常好，有到釜山會繼續入住！

Listed down few things I would like to feedback as below during my 2 days staying: Pros 1. No doubt that the location of the Hotel is very convenient as it is very near to Busan station and Choryang station. 2. The Hotel allowed us to have early check in without additional charges due to our early arrival. Cons 1. Front desk staffs attitude - One of the front desk staff (A guy with spectacles) has very bad attitude when I asked him to reconsider let us have early check in. He rolled eyes to me and with bad tones saying that ‘NO’. I very confirmed and confident that I using a very gentle tones when asking him this question. - When I completing the check in procedures with another female staff, I feedback this incident to her and she apologies to us on behalf immediately (which is considered a good attitude) - second day of staying in the hotel, we noticed there is no towels are given after room service and my parents make a call to room service via internal phone to request sending over 3 towels to us. And the on duty staff asking us to go down take the towels by ourselves (which I think is unacceptable?). I make a second call to the front desk and eventually they agreed to send the towels to us. 2. Room cleanliness / hotel environment - when we enter the room, the desk was full with water stains and the corridor lights were very dim . - the room doesn’t not have safety locks

接待櫃檯人員溝通優良(英語)，房間乾淨，每日都有房間清理，地點搭程地鐵或公車都方便，適合不喜歡太吵環境的人。

Easily accessible to metro and bus stations. Room is ok but lighting in the room not the best especially where the mirror/basin is. We stayed for three nights but for the first night, when we returned from our outing, we realised the room wasn’t made up. But the hotel staff was very helpful and kind. She immediately brought us new water bottles, help out change out the towels and replace the trash bags.

酒店近地鐵草樑站及公共巴士站，坐車去景點十分方便。坐廁有智能廁板，十分好用。唯一缺點是洗手盆空間太小，不能多放清潔用品。

ここ本当に最高です。無料アップグレードしてくれて、部屋も綺麗だし、すぐそこに駅もあるし、スタッフさんも本当に優しい。毎日掃除もしてくれる。

改装されていて、新築のようなホテルでした！フロントも日本語が通じるので何不自由なく観光できました！！