Novotel Lausanne Bussigny

Good luck

Deuxième séjour dans cet hôtel. Personnel très sympathique et la chambre très propre.

Superbe endroit avec un bon service

Compared to other Novotels I've stayed at, this one fell slightly short in service level and amenities, with no recognition for Platinum members. I'm unlikely to stay here again, but I must admit that the cleanliness and friendliness of most front desk staff, particularly one who went "above & beyond" to assist me at 1.30am (Sorry I couldn't remember his name)

Very nice hotel. Spacious room with double bed ( very very comfortable) and they also open the sofa bed since we were 2 adults and two children. The sofa bed was comfortable and big enough for two adults. Bathtub in the bathroom. Kettle with tea and coffee. Small fridge At the entrance there is a fountain water with still water and sparkling,. We paid for the breakfast and it was worth, big variety and very good

hotel staff very nice and helpful rooms are spotlessly clean beds are modern with foam mattress very comfortable restaurant is nice small menu choice but all the food was excellent. overall very happy to come back and stay again.

This hotel, located in Bussigny, about 15 minutes from Lausanne, has some nice features -- the rooms are generally pleasant, the breakfast is good (although not cheap), and the restaurant is high quality. Unfortunately, there are some shortcomings that keep it from being really top notch. The housekeeping is spotty -- one day all of our towels were removed by the housekeeping staff but none were replaced. On another, the cleaning was incomplete. The air conditioning was fairly noisy. And like too many hotels these days, even in summer they give you a heavy comforter that necessitates cranking up the air conditioning to sleep comfortably. If you're going to be in Bussigny this is a reasonable choice (there's only one other hotel), but needs to do a bit of work to be a really good choice.

I have no words. Unbelievable in a 4 star hotel and 150 euros a night. I had many other problems, but COCKOACHES AND SPIDERS, were the top of them. No cleaning, the floor is carpeted, so i prefer not to imagine how many bugs are there. Be aware also, becuase they take a deposit from you, but then they do not use if you have breakfast (27 euros per peson) or dinner or lunch. They will use your card again. They just keep for themselves this deposit and will not give back, till who knows when. In my case, 6 days after they took my money, i still dont have it back. It is a shame that Accord allows this Hotel inside the chain, and it only shows management does not care a damn about customers. NEVER AGAIN THIS HOTEL. I WANT MY DEPOSIT BACK!!!!

We were disappointed with the service and experience we received at this hotel. Swimming pool was closed, this was the main reason we booked this place, and we received no advanced notice. Our son was very upset. We were told about a public pool on the lake, which is lovely btw. We were woken up both mornings by house keeping walking into the room early. They opened the door before I could even get out of bed! When I mentioned it on check out, the staff didn’t seem that shocked! The sink in our room was leaking. Again, when I mentioned to the front desk, he didn’t seem to be bothered, so I assume the next guest in the room will have to manage it with a towel as we did. We had dinner in the restaurant, which claimed to use local produce, but it looked and tasted more like freezer food. Overpriced average food. The gardens are nice but the view of the mountains is now blocked by a new build office block still in construction. Whilst the hotel building is fairly nice, I wouldn’t recommend it unless you have a specific reason to be there.