Stephen P
15 sierpnia 2024 r.
Consistently good at what they do. This is our third visit to the Meliá Cala Galdana, this is second time we have been fortunate to have a Junior Suite with the ‘Level’ package, and whilst the initial perception is pricey, it is worth every penny over other similar offerings. Our suite is huge in comparison to the standard rooms, it has, as an overview, a standalone bath, double open plan wardrobes, with loads of drawers, twin wash basins and a large walk-in shower, the bed is a king and there is a full length sofa which backs onto a marble work area, a large balcony with table and chairs overlooking the Cala Galdana to finish the room, the air conditioning is superb. Housekeeping is daily, excellent and detailed and is complimented by another visit in the evening as a ‘turn down’ service. Over the course of our three visits, elements of the level service have changed, the constant is the infinity pool over looking the bay, its adults only, with sun beds, umbrellas and a small table open from 11.00am until 20.00 in addition there is free bottled water, free towels and the use of sun lotions, we tended to use this as well as the beach, the sun beds on the beach are 23.50 euros for two beds and a fixed parasol, surprisingly the beach has nothing to do with the hotel so securing and hiring beds is a separate transaction. On this visit the Level area is open for breakfast from 08.00 - 11.00 then available for tapas type food (small bites), soft drinks, bottled water and spritzer type drinks, from 12pm to 5pm, then an open bar with alcohol and a different daily tapas offering from 5pm to 6pm, in addition throughout the day until 22.00 free soft drinks and water are available from the fridge to any level client. Overall there is very little to fault with the Meliá Cala Galdana, over this and previous visits we have identified the best room and package for ourselves, we find the standards very high and the service levels consistently adhered to, the staff are polite and very efficient. If you are looking for a hotel with a good beach location, excellent views and an overall service level that is extremely satisfying then I fully recommend the Meliá Cala Galdana.
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