Globales Samoa

We came here for a short break of four nights and five days. We were pleasantly surprised with this hotel and location. We booked a TUI package, which came with an EasyJet flight. TUI give this hotel 3 stars but I would give it 4. I’ve been to many a 4-star hotel which is not half as good! Trying to be helpful I will list the For’s and Against’s. Good First impression of the Clean, Light & Bright open reception area. Dining Room is clean and well lit. The staff rush about and keep everything well topped up and surfaces clean. Up some stairs and through sliding doors is a large outside veranda eating area. It is a bit more peaceful than the rushing about in main restaurant, although you still select your food from the main restaurant. However there are hot & cold drinks machines up on the veranda. There are always two or three staff working up there and keep the area clean and plates are quickly removed when you finish eating. There is always something I could or would eat. I am Coeliac and they could give me cereal, chocolate muffins, sliced bread all Schar brand and lovely bread rolls which were delicious. There is also a Bar down a few steps from reception which serves lots of drinks, we found the wines and cava consistently good, although they are served in plastic tumblers, as it serves for people sunbathing by the pool and at the outside entertainment area at night. Beyond that Bar there is a Snack Bar which is very popular. Serving burgers, hot dogs, pizza, salads, pastries, and fruit etc. Our room was on floor 8, the top floor. Lovely views of the sea and also the holiday shops and bars opposite. Our room was cleaned well every day and towels we had used, and put in bath to replace were done so. Poor Our main problem was our room, the walls must be paper thin as we could hear our neighbours talking until past 2 am every night then snoring loudly! They only came to their room around 11.30pm and wacked the TV on full blast and that didn’t go off until after 3am. If they had spoken English, I would have heard every word they said. After two nights we spoke to Reception, they weren’t too keen to give us another room, saying that we could have similar noisy neighbours. They suggested we phoned them if we had noise after mid-night. So we had very few hours of broken sleep the whole time we were there. This was disappointing as the only thing I had asked for on booking the hotel was a “quiet room”. The lifts for this large eight story hotel were just two small ones which advised no more than four people travel in each one. So anyone with suitcases or a pushchair meant you waited even longer for the lift. Particularly at breakfast time, you had to wait for ages, and then up to eight people would squeeze in. The pool was quite small. One third was taken up with two water shoots and that was the deeper part. The rest of the pool was for everyone else and about 4 feet deep. I have poor knees so couldn’t use the