Carmel Inn & Suites

Rose at the front desk did a great job in trying to help correct the many problems. First, the carpets were so dirty that my white socks were soiled black from all the dirt. I then made sure I wore shoes constantly. Two, the bed was not made every day, they missed 3 days. On one of those days I found housekeeping and asked them to make it up. Third, every time the television was turned off, the cable signal was lost. Rose came to help us 3 times and then showed me how to reset it. I had to undo a cable in the back of the tv every time for it to reset. Fourth, the pool and part of the property were under construction. This information should have been shared by your website. Finally, The photo online showing a charming continental breakfast area does not reflect the current reality of the situation. A basket was placed outside your door every morning with cereal, milk, yogurt or fruit or orange juice. This was basic and not really appealing after several days.

位置方便，就在小鎮上，周圍很多 餐廳。有免費停車場有wifi,但是酒店設施陳舊，浴室衞生太差，浴盆裏面有頭髮，浴簾比較臟。

這個就是個旅館，不能期望太高

很好，各方面不錯

Nice hotel with comfortable bed and helpful staff. The breakfast was sad so don't bother with that.

The room had inadequate lighting. Too dark to read. The breakfast was not good. In a town with excellent bakeries, fresh pastry and fruit and some decent coffee would have been far preferable to the bad coffee, cereal and granola bars we got. The TV was old and had no APPs available. A bit more attention to detail could elevate this hotel without much effort.

Second time here, great value and location, getting the larger rooms (suites) with a living area makes it very comfortable.

Overall this was just okay, the bed is not comfortable and there is no way to plug the bathtub nor sink for a bath etc. there was a group of girls staying next door who were being loud with the door open after 10 pm and talking in the hallway. The service is alright. Won’t be back though. Spend the extra few dollars somewhere else for a better nights sleep and more quiet.

The property is shortly staffed. The cleaning staff ignored the do not disturb sign and entered the room to drop off towels. Management should prioritize updating the place. The room was rundown and in poor condition. The only thing that appeared to be renovated was the bathroom, but there was little attention to detail as the shower curtain was inside out.