Courtyard Isla Verde Beach Resort

Check in 4pm. Good Location. Check in Service so so... Sunset View Nice...

Staff was unfriendly; was charged a penalty fee because I inadvertently booked two rooms and did not cancel.

Our ocean view turned out to be partial view and below all the dumpsters. We had to chase down housekeeping most of the days.

if your looking for relaxing beach visit.....this is it. You can add more easily.....the fort, the rain forest. But if you just want to get off the plane and settle on a beach chair staring at the blues of the ocean this is the place.

This is my “home away from home”. Staff is always so friendly and accomodating. The location is very convenient, next to the airport. The beach is amazing and I love being able to walk by the public beach in the mornings.

Beautiful place to stay but eating there is very very expensive plus there is a daily $45 resort fee you get when you check out.

I am a frequent and loyal Marriott customer. I am a platinum elite bonvoy member. This hotel/resort was extremely disappointing. My wife and 8 year old stayed at the property for 3 nights in Feb. We were there for fun but I also needed to work while there. First the positives. Location is great. Right on a beautiful beach. Close to airport, easy to get in and out. You can hear the planes taking off and landing but as long as your room isn’t directly pointed at the airport we didn’t find that a problem, our one bedroom beachfront suite was the perfect layout for our small family, but that’s the positives. The following are the negatives 1. No working WiFi. It didn’t work. Period. Staff knew, they were unapologetic and offered no resolution. This was a disaster for me as I had planned to work while my family played. We were told it worked in the lobby and business center, it did not. The attitude and communication of the staff= not helpful, indifferent and sometimes outright rude. Cleanliness- it’s an older building but it’s not being well maintained and in our case it was pretty disgusting. Our room had a sewer smell. Sewer gases were backing into the room. We called for help. They sent someone with a deodorizer spray. That just added a new smell to the sewer smell. Our room was not serviced/cleaned for two and a half days. Suite with kitchen was not stocked with basics. If I had more space I would write more. Not recommended

Beautiful hotel. Very clean and well maintained. The hotel is right on a beautiful, clean beach. The sea can be rough at times but the pool compensates for it. The staff were extremely friendly and helpful. The noise of planes can bother you until you get used to it. All in all it's a great bargain. Would definitely stay again.

Please pay your employees for what they are value. I noticed two employees Johansson and angel David two bartenders. They were the only two employees working up to 4 job duties at the time. I saw them bartend, be waiters, busboys. Dishwasher and on top of it all doing management jobs. Very impressive but if not compensated properly they will quit.