The Pelican Poshtel

When we arrived at property we would not access right away even though it was after the 3pm check in time. We called and they reported they sent check in info but it wasn’t until we saw the cleaning crew come out of the room that we received check in information. The lighting in the main room and bathroom was terrible. There was little to no hot water and you could constantly hear water pump kick on and off. You could also visibly see where mold was or had been in the room. The bed and pillows we uncomfortable. The neighborhood was quiet and it seems fairly secure and safe.

Well, if you need a cheap place before an early flight, Pelican Poshtel sure is near the airport. Otherwise, it was not quite what we expected. The room had no windows, make sure to bring soap and shampoo as nothing is provided. It also smelled heavy of air freshener with no window to air the room out. It was cheap, and fit our purpose of a place to sleep before a 6am flight, but i wouldn’t want to stay there any longer than one night. They also send you an email saying “you are expected to leave a positive review.” Kind of a red flag. Consider other spots.

I would not recommend staying here. The photos are misleading. I have never stayed in a place like this. Our room had no windows, no phone, low water pressure, no small towels, half a roll of toilet paper, the bathroom door didn’t close. I understand it’s a budget place but the photos should be realistic and reflect what you’re getting so you’re not disappointed when you come here and feel like you’re in a jail cell.

If you’re here to vacation. & more than likely will be spending your vacation doing tourist things. This place is convenient; close to everything; and worth the $. Slept. Shower. & toilet worked perfectly fine.

Excellent stay, it is a no frills almost motel but the staff are wonderful and cant beat the price. Walk to beach is great and AC was super in the very clean room. Would def stay there again

Over all room was nice. No shampoo or body wash in dispenser and requested it twice. Toilet wouldnt flush most of the time amd remote on tv barely worked. It would of mafe sense to have a microwave in room along with blow dryer. 1st night 10 cop cars rolled up next door.

We did not receive the code for the gate or our room, had to stand outside for 15 min while trying to get ahold of property for information..

This property is not as advertised and seriously misrepresented in the photos. There were several of us that arrived for check in at the same time and no one had information or access codes. We all had to try contacting the property to get access. When we got into our room, we realized that is was greatly misrepresented in the photos on *******. Yes they were fairly clean but totally run down, stained art work, crooked pictures, no mattress covers, dead cockroaches in closet, paint everywhere, loose bathroom faucet, rusty fridge, cigarette butts all over ground outside, just a bad experience in general. Way overpriced for what you get. Book somewhere else. It’s shocking that ******* allows a property to be so blatantly misrepresented. Anyone that gives this a good rating is either in on it or paid. No compensation offered when I complained, just the same generic response other guests received. Like another guest stated , we were all bamboozled!!!

The room was decent for the price and the common areas of the property are pleasant. Several good dining options are located within walking distance to the property. Access to a walkable public stretch of beach is a couple blocks away. Within ten minutes of the airport, and about 20 minutes from Old San Juan via taxi/car. The bathroom had been recently remodeled but oddly has no ventilation or towel bars/ shelves. Hot water was not a problem during our one night stay. Would stay there again.