Hotel Boutique Bovedas de Santa Clara by Accor

It is great to have access to all the amenities at Sofitel Santa Clara at a lower cost. Nice spacious rooms. Tea / coffee in the room can be improved (no tea; no milk for coffee)

It’s my fourth time this year in this property I honestly cannot get enough NOTHING compares to the service here You feel beyond royalty with a lovely warmth of beautiful people always smiling , always kind. Yes, the I installation is impeccable & beautiful and Cartagena is beyond magical but it’s the AMAZING staff of Santa Clara that makes this the most amazing location in the world (to me). The list of outstanding individuals is too lengthy so only some of the perfect staff : Jimmy (el mejor botones del mundo), Adris, Adi, Jose (both), Alexander, Alexandre, Yurainis, Séñor Herrera (main entrance), Jose (both) , Andres (customer service), Luis, María José (jefe), Jesús (maître) and many more!

Nice spot but hotel had no amenities- everything is at sofite. You are basically paying to stay at Santa Clara sofitel

Amazing service - spectacular hotel- beyond perfect in every single aspect ! Can’t wait to come back ! Thank you for a perfect experience

The rooms were very spacious and had nice view!

Before our arrival Ronal with the reservation team messaged me and asked if there was anything we needed and I just think that was a awesome way to start the trip…. We truly enjoyed our stay the hotel. The beds were so comfortable, very clean rooms and the hotel itself was beautiful, and a great location to shopping and restaurants…. I would definitely recommend staying here

Like the entry ways lined the staff like the attentive staff liked the spacious room. It was noisy outside on street at times. Overall great experience

This little hotel was even more beautiful than I was expecting. And the staff, just wow! This boutique hotel, and the larger, gorgeous Santa Clara, are linked. They are one block from each other, and the stroll is so dreamy. The Santa Clara shares the gorgeous pool, the fitness center, room service and breakfast with the boutique Bovedas hotel. We got the Family Suite: 2 Bedrooms, Ocean View. The doors and windows to the balcony were soundproof, so we didn’t really hear any traffic. We LOVED this room! Downstairs was a kitchen, living room, queen bedroom/bathroom combo. Very spacious. The beds/bedding were very comfortable. There were fresh flowers waiting for us. Hardwood floors dressed the stairs and the loft. There was a sitting room with a king size bed and a 2nd bathroom with separate sink. With tapestries on the walls, and a shiplap style ceiling, it was beautifully designed. The AC worked very well. No humidity. We loved how it smelled in the rooms. So fresh. What made this hotel so exceptional was the staff. Eric, Cristian, Adris, Ronal, Jose were outstanding. They helped us with anything we needed: excursions, taxi, carriage ride, dinner reservations. One night, they invited us to a private party at the Santa Clara with drinks and apps. We also got to explore the history of the grand hotel. They even had a birthday celebration waiting for me when I came back from a day of sightseeing. They truly understand not just customer service but customer experience.

You can stay at this beautiful hotel with warm service and conveniente location