Hotele niedaleko Castellet Encantat: els traginers de fogots, Castellet I La Gornal

No pongo pésimo porque me sabe mal por las personas que trabajan ahí. Pero la dirección de este lugar debería plante**** enfocar el negocio de otra manera. Pagué 125 € por una noche, entiendo que sea temporada alta, acepto que la habitación no sea perfecta, que haya hormigas en la terraza, que haya colillas en las jardineras, acepto que se haya escapado algún pelo en las sábanas, que haya mosquitos en el techo, que las cortinas estén rotas y manchadas.. pero no acepto que no se haya fregado el suelo, que la colcha tenga manchas de pintalabios, y que el baño no esté desinfectado, había manchas en el wc, se veía que se habia pasado rápido, no olía a limpio. Se veía que faltaba personal, de limpieza por supuesto, por la tarde no había nadie, y en la hora del desayuno, las chicas iban a tope y hacía mucha calor en el comedor. La recepcionista nos propuso limpiar ella misma la habitación, a lo que le dijimos que no y nos ofrecieron beber algo en el bar para compensar. No fue una experiencia agradable para nada.

The hotel is located on the edge of calafell, the beautiful beach is out, and there are some small restaurants around the tourist season. Health is OK, there is breakfast, the type of breakfast is not very rich, in addition, the hotel is generally soundproof, and the sound outside will be awakened in the morning. The front desk was very nice and welcoming. Many old Spanish men and women lived in this hotel. If you are here to enjoy the beach sea breeze, it is highly recommended, but the price of the tourist season is a bit outrageous.

The reception staff are useless and dont care when a problem arises, maids dont clean rooms properly, dont empty bins in room, leave terrace doors wide open, just gont back to room after day out found maid master key card left in our room so door was able to be pushed open anyone could of walked in. Informed reception and she laughed and didnt care just said yes that's a master key to all rooms so I could of in theory walked into anyone's room and helped my self, no life guard around pool. Also twice during breakfast and we was 1st couple into restaurant the coffee machine hadn't been refilled with water. I would recommend staying somewhere else and this shouldn't be a 4* hotel should be a 2* at most

My son and I was here 2 days from 6 till 8 august (room 32). Everything was really so good: stuff was so nice, room was really good with nice sea view. Wi-Fi is really crazy good, never saw like that in another hotels. Cosmetics are perfect (Ritual) everything for usual stuff like toothbrush, comb and etc🫶🏻and therefore we’re decided that we would book this hotel for two more days. unfortunately the prices are very high this “hot” season(208 euros per night) but we decided that this hotel is worthy for a couple more days of staying here. Free rooms were from 10 till 12 August. But..How frustrated and disappointed we were. We were given a room on the 1st floor, the sea view was not the same, but this is not the biggest disappointment. (If to be honest I guess they need to make rooms on the first floor cheaper). We didn't know that but Umbrellas on the beach must be booked in advance! and no one told us this during 3 days. We came to the beach, paid for the sun loungers and after 5 minutes we had to leave, because it turns out that other vacationers have booked all the umbrellas. (That’s how we’re figured out about the booking)We wandered along the beach in search of an umbrella like homeless...And the reason is that no one just warned us about this important nuance. In room 11 the fridge doesn’t work so good (it was +33 degrees outside). The sink drain didn’t hold water. But of course, these are not a big deal ... you can buy cold water in the store, and washing clothes without all that stuff, it's not a problem... I recommend in such cases at least make some kind of compliments to their customers🫤 Anyway if we back here again, then I hope I won't be disappointed next time. And even though they didn't tell us anything about the above, the staff are very nice.🤗

It’s the old cliche of you get what you pay for. We didn’t realise that full board didn’t even include tap water with our meals. We were charged $3.60 for a jug of tap water so opted to go all inclusive. We ended up paying for a day that we couldn’t use due to being picked up at 9:45am. Josina at reception went above and beyond to help guide us around the city. Whilst the hotel is prime location for the beach, this is a hotel for Spanish residents not tourists as Josina was the only person who spoke English at reception. On arrival we paid for a fridge which was not delivered so had to chase up more than once. Bedding was filthy on two of the beds. The House keeper asked us to wait until tomorrow for them to be changed. Thank god for google translator. Had to go to reception 4 times to ask for clean bedding. The soap dispenser in one of the bathrooms was empty and there was a visible build up of dust on top of both soap dispensers in the bathrooms. The male bar staff were rude and on more than one occasion served the Spanish guests who were stood behind me in the line. The food selection was ok if you can get over the partial cooked fried eggs and tough bread. The sea food collection was good. Most of the shops are shut during the day and the ***** outside the hotel gets very busy at night especially on the weekends. If you are all Inclusive be mindful that this does not include the bar on the beach so you will have to travel back and forth to get drinks and snacks. This hotel is perfect if you like the beach but as with the hotel if you don’t speak Spanish you may have to use google translate to communicate. If you’re on the first floor be prepared to hear the hoover in reception from 6am onwards. Also on the first floor your room is cleaned very early in the morning.