I will start with the good : Friendly / helpful staff Great location, close to everything Top floor was very quiet and clean The reception / bar area was very very nice Had a nice meal in the restaurant Now for the bad, which is a shame cause we love Premier Inn's : Not enough staff The self serve did not work, spat blank pieces of paper out, so waste of time got upstairs no WIFI code, so back downstairs then it stopped working again after 24 hrs so back down to sort it again Toilet seat broken Coffee machine leaked No tv remote, back down again Only 1 lift working so long waits, on 10th floor, not walking 1 large / 1 small towel for 2 guests, there used to be 2 spares too Dirty glass everywhere in communal area's No bedside table left of the bed so had to use the stool which isn't a very flat surface Outside front of hotel was dirty, rubbish everywhere, needs more maintenance So overall very disappointed :-(
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