I wouldn’t recommend this hotel to anyone! The website states this is a luxury hotel , this hotel is far from luxury! Very outdated and dirty. Once I arrived ,the first thing I noticed was how dirty the walls were and the wall paper near the elevator pealing. The furniture is rundown and dirty in the lobby , pool area & room. I was greeted by the nice lobby staff/security. As I entered the room I was highly unimpressed the floors were sticky, room was dusty & the tub/shower had hair in it. The room cleaner didn’t speak English so speaking to her was unless. We arrived on a Monday and noticed the restaurant and bar is only open on Tuesday-Sunday. So , I planned to relax by the pool and eat at the hotel restaurant only to be told they weren’t open on Tuesday and to try back Wednesday (sn: the security offered some great local suggestions) when the flyer in the elevator clearly says open. On Wednesday I notice the house cleaner and chief sitting outside and asked what was being served for dinner only to be met with the chief being rude. I guess I was disturbing him. However , I really wanted to try the food which was pretty tasty . I come to ST. Thomas yearly , I will never stay at the Windward again. If I could rate my experience here it would be a -10. Run the opposite way!
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