Terrance
16 lutego 2024 r.
Savannah at check in was great and helpful. We checked in and left quickly for an event. However our issues started the next morning. In the morning, we noticed the bathroom sink was clogged (see pic) and when going to iron our clothes we saw a clump of hair and dirt on the legs, the chair was filled with what looked like cigarette holes and the bedding had a weird smell.
We reported to the agent on duty at around 11 on Saturday. She had the audacity to imply that we manufactured the issues. When asked her for a manager, she lied and said she was the manager on duty, she then gave a false name and lied about having someone to go and check the room. The room was not touched at all. I have attached pictures. I really would like to speak to someone in management.
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